OPERATIONS MANAGER

 Job Title: Operations Manager

Company: Provident, LLC
Location: Appleton, WI
Employment Type: Full‑Time
Reports To: Executive Leadership / Managing Director

Position Summary

Provident, LLC is seeking a results‑driven Operations Manager to oversee and optimize day‑to‑day business operations. This role is responsible for improving operational processes, managing cross‑functional teams, ensuring compliance, and supporting strategic initiatives that drive efficiency, profitability, and growth. The ideal candidate is a strong leader with excellent problem‑solving skills and a hands‑on approach to operational excellence.

Key Responsibilities

• Manage and oversee daily operational activities to ensure efficiency, quality, and consistency
• Develop, implement, and continuously improve operational policies, procedures, and workflows
• Lead, coach, and support operations staff, fostering accountability and a high‑performance culture
• Monitor key performance indicators (KPIs) and prepare reports for leadership on operational results
• Identify process gaps and implement scalable solutions to improve productivity and cost control
• Coordinate with leadership, finance, HR, and other departments to align operations with business goals
• Oversee vendor relationships, purchasing, inventory, and/or facilities as applicable
• Ensure compliance with company policies, safety standards, and applicable local, state, and federal regulations
• Support budgeting, forecasting, and resource planning initiatives
• Lead or support special projects related to growth, system improvements, or organizational change 

Qualifications & Experience

• Bachelor’s degree in Business Administration, Operations Management, or a related field (or equivalent experience)
• 5+ years of progressive experience in operations management or a similar leadership role
• Demonstrated ability to manage people, processes, and priorities in a fast‑paced environment
• Strong analytical, organizational, and problem‑solving skills
• Excellent verbal and written communication skills
• Proficiency with business software, reporting tools, and Microsoft Office (Excel, Word, Outlook)
• Experience with process improvement methodologies (Lean, Six Sigma, or similar) preferred

Skills & Competencies

• Leadership and team development
• Strategic thinking and execution
• Process optimization and efficiency
• Budget and resource management
• Attention to detail with the ability to see the “big picture”
• Adaptability and change management

Work Environment

• In Office
• Occasinal travel, less than 15%

Schedule / Hours

• Full Time
• 40 hours, M-F, 8a-4:30p

Compensation & Benefits

• Salary Range: TBD

Employees are eligible for a comprehensive benefits package, subject to plan terms, conditions, and applicable waiting periods, including:

• Medical, Vision, and Dental coverage 
• Health Reimbursement Account (HRA) 
• Flexible Spending Account (FSA) 
• Company-Paid Benefits, including: 
  • Life Insurance & Accidental Death & Dismemberment (AD&D) 
  • Short-Term Disability (STD) 
  • Long-Term Disability (LTD) 
• Voluntary Benefits: 
  • Additional Term Life and AD&D coverage available at group rates for employees and eligible family members 
• 401(k) plan (eligibility based on plan terms) 
• Paid Time Off: 
  • Vacation: Two (2) weeks annually, accrued per pay period 
  • Paid Holidays: Company-designated holidays 
  • Sick Time: Five (5) days annually, pro-rated based on start date

Visit us at https://povidentblades.com 

Provident, LLC provides flexographic printers with innovative flexo solutions tailored to specific applications with Doctor Blades and End Seals. We are a privately held company with over 60 years of experience providing unrivaled customer service to the flexographic printing industry. 

Provident, LLC offers a collaborative, growth‑focused environment where employees are empowered to make an impact. Team members are valued for their ideas, supported by leadership, and given opportunities to grow as the company continues to evolve and succeed.

Provident, LLC is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, age, gender, sexual orientation, gender identity, religion, national origin, protected veteran status, disability, genetic information, or any other characteristic protected by law.

 This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may change at any time with or without notice.