Regional Integrated Technical Manager

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.
The Regional Integrated Quality Manager – Global Snacking is a critical leadership role responsible for driving quality excellence across multiple manufacturing sites and functions. This position partners closely with the Snacking Operations Quality Director to lead end-to-end quality initiatives, ensuring consistency, regulatory compliance, and continuous improvement. The role oversees key pillars including sensory acceleration, traceability, MDI, compliance, and customer quality, while enabling a strong culture of data-driven decision-making and operational excellence across the region.

What you’ll be doing.

• Lead the strategic development and execution of regional sensory programs, including governance, testing standards, and performance tracking
• Own MDI and continuous improvement initiatives by driving KPI performance, root cause analysis, and cross-functional project execution
• Provide leadership and support during traceability drills and real-time trace events to ensure effective and timely responses
• Serve as the regional subject matter expert for Management of Change (MOC), building capability across site teams
• Oversee ALBD (Age, Lost, Blocked, Damaged) program management, including data analysis, process optimization, and stakeholder alignment
• Lead investigations and corrective actions for trailer quality claims to improve product integrity during transit
• Manage document control processes and ensure effective rollout of controlled documents across all sites
• Act as the primary liaison with the global regulatory team to drive proactive compliance and regulatory alignment
• Lead customer technical support activities, including complaint management, audit readiness, and customer visits
• Drive food safety initiatives such as sanitation excellence, hygienic zoning, and compliance with regional regulatory requirements

What you’ll need to be successful.

• Bachelor’s degree in Food Science, Engineering, Quality, or a related field (or equivalent experience)
• 5+ years of experience in quality management within manufacturing, food, or regulated industries
• Strong knowledge of quality systems including ISO, GMP, and HACCP
• Proven ability in data analysis, root cause problem solving (RCA, A3), and continuous improvement methodologies
• Experience with regulatory compliance, document control systems, and change management
• Exceptional leadership, stakeholder management, and communication skills
• Experience with digital quality management systems (e.g., SAP, Intelex) preferred
• Lean or Six Sigma certification preferred
• Sensory program experience and food safety expertise are strong assets
• Proficiency in Microsoft tools (Excel, PowerPoint, Teams, SharePoint)

About the team.
You will be part of the Global Snacking Quality team, collaborating with regional plant quality leaders, supply chain partners, and cross-functional stakeholders. This role works closely with the Snacking Operations Quality Director and plays a key role in connecting plant-level execution with global quality strategy, driving consistency and excellence across multiple sites.

About McCain.
Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.

Leadership principles.

• Understanding customer needs
• Driving innovation
• Empowering people
• Taking ownership to deliver results

The McCain experience.
At McCain, we foster a collaborative and inclusive environment where team members are empowered to grow and succeed. We value curiosity, continuous learning, and innovation, and we support flexible and hybrid ways of working where possible. Joining McCain means being part of a purpose-driven organization committed to delivering quality products while creating meaningful career opportunities and positive impact across our global communities.

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