Human Resources Administrator

Human Resources Administrator (Onsite)

Location: Halethorpe, MD

Work Type: Full-Time

About Master Trades Group

Master Trades Group (MTG) is a leading residential home services platform providing HVAC, plumbing, electrical, and sewer solutions through a growing portfolio of trusted local brands across the Southeast, Mid-Atlantic, and Southwest. Backed by private equity and focused on long-term growth, MTG partners with established local companies while providing the resources, technology, and leadership needed to scale operations and deliver exceptional customer experiences.

As our organization continues to grow, we're looking for a detail-oriented Human Resources Administrator to support our HR team and employees across multiple operating companies. This role is ideal for someone who enjoys organization, providing exceptional customer service, and ensuring HR processes run smoothly in a fast-paced environment.

Why Join Our Team?

• Competitive Compensation (Based on Experience)
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Employee Home Service Discounts
• Professional Development Opportunities
• Opportunity to Grow Within a Rapidly Expanding Organization

Position Summary

The Human Resources Administrator provides administrative and operational support to the Human Resources team across multiple locations. This position is responsible for maintaining employee records, coordinating onboarding and offboarding activities, facilitating virtual new hire orientations, supporting HRIS transactions, and serving as a resource for employees and managers on routine HR processes.

The ideal candidate is highly organized, detail-oriented, customer-focused, and thrives in a fast-paced, multi-location environment.

What You'll Do

HR Administration

• Maintain accurate employee records and process employee status changes within the HRIS.
• Process new hire paperwork and coordinate pre-employment requirements including background checks and drug screenings.
• Process approved personnel actions including new hires, terminations, promotions, transfers, and compensation changes.
• Assist Payroll by communicating routine employment updates and ensuring timely documentation.
• Maintain electronic personnel files in compliance with company policies and legal record retention requirements.
• Assist with periodic HR audits to ensure data accuracy and compliance.

Onboarding & Employee Experience

• Coordinate onboarding activities for new hires across multiple locations.
• Partner with hiring managers, IT, and Facilities to ensure employees receive equipment, system access, and onboarding materials before their first day.
• Facilitate weekly virtual New Hire Orientation sessions, introducing company culture, policies, benefits, and administrative processes.
• Serve as a first point of contact for new employee questions during the onboarding process.

Employee Support

• Respond to routine employee and manager inquiries regarding HR policies, forms, and HRIS self-service functionality.
• Assist employees with navigating HR systems and locating appropriate resources.
• Route complex employee relations, leave, benefits, and payroll matters to the appropriate HR team member.
• Process employment verification requests.
• Assist with leave administration and Workers' Compensation documentation.

Offboarding & HR Operations

• Coordinate administrative offboarding activities, including exit documentation and return of company property.
• Track employee departures and maintain offboarding records.
• Provide general administrative support to the HR Director and HR Generalists.
• Assist with special projects and other HR initiatives as assigned.

What We're Looking For

Required Qualifications

• High School Diploma or equivalent required; Associate's degree preferred.
• 2–3 years of administrative experience in a fast-paced office environment.
• Previous experience supporting Human Resources functions preferred.
• Experience using Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience working with HRIS systems or other employee database platforms preferred.
• Excellent organizational skills with exceptional attention to detail and data accuracy.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Ability to prioritize multiple tasks while meeting deadlines in a fast-paced environment.

Preferred Qualifications

• Experience with ADP Workforce Now, UKG, Paycom, Workday, or similar HRIS platforms.
• Experience supporting onboarding, employee records, benefits administration, or HR operations.
• Experience facilitating virtual meetings or employee orientations using Microsoft Teams or Zoom.
• Experience supporting a multi-location or field-based workforce.
• Experience within home services, construction, manufacturing, distribution, logistics, or other operational environments.

What Success Looks Like

• Maintains highly accurate employee records and HR documentation.
• Delivers a positive onboarding experience for every new hire.
• Responds to employee and manager requests promptly and professionally.
• Supports HR operations with accuracy, confidentiality, and attention to detail.
• Builds strong working relationships with employees, managers, and internal business partners.
• Helps create a seamless employee experience across multiple locations.

Working Conditions

• Onsite position based in Halethorpe, MD.
• Professional office environment.
• Occasional travel to regional branch locations as business needs require.
• Ability to lift up to 30 pounds.
• Ability to sit and work at a computer for extended periods.

Disclaimer

The above job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Equal Opportunity Employer

Master Trades Group is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.