Night Auditor

Description

 Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Night Audit/Security! 

 About this Location: This position is located at the Embassy Suites in Arcadia, CA. A city nestled by the San Gabriel Mountains, known for it’s blend of suburban charm and natural beauty. Home to the renowned Los Angeles County Arboretum & Botanic Garden and the historic Santa Anita racetrack. Arcadia offers a unique blend of outdoor recreation and rich cultural heritage. 

 Why do we need you? 

 The Night Audit Security position ensures accurate financial balancing and reporting for all revenue departments during overnight hours, while also maintaining the safety and security of guests, employees, and hotel property. This dual role combines the responsibilities of a Night Auditor and Security Officer, requiring both financial accuracy and vigilance in providing a safe and welcoming environment. 

 What you will do: 

Night Audit Duties:

1. Perform all audit procedures and prepare required audit reports as set forth by the hotel and company daily.

2. Balance all cash receipts, reconcile daily revenue, and make deposits of cash.

3. Prepare the front office for morning operations and reset the day’s business.

4. Act as Guest Services Agent and Manager on Duty during nighttime hours.

5. Handle wake-up call requests, PBX operations, and other front desk functions as needed.

6. Attend and participate in front office meetings and training sessions.

7. Support and adhere to company values, mission statement, service standards, and guest service philosophy.

Security Duties:

8. Ensure guest and property security by monitoring the lobby, office areas, hallways, stairways, public restrooms, parking lots, guest rooms, and other assigned areas

9. Counting all vehicles

10. Scanning location QR Codes during patrols etc.

11.  Monitor surveillance cameras and maintain accurate entries in the security log.

12.  Escort guests and employees to vehicles when requested.

13.  Report and document incidents, including disturbances, injuries, or emergencies, contacting police authorities when necessary.

14.  Assist guests with directions, complaints, or requests for assistance, offering proactive help when guests appear in difficult situations.

15.  Maintain awareness of property activity, including bar areas and exterior spaces, addressing disturbances or unruly behavior.

16. Delivering guests requests, clearing any China, Glass,      Sliver and or trash from the corridors during thier patrols.

17.  Provide assistance to staff with unruly or intoxicated guests when needed.

18.  Maintain confidentiality of all security and hotel reports/documents.

19.  Maintain knowledge of first aid and emergency response procedures.

20. Additional duties as assigned by management.

Requirements

Physical Demands:

· Requires walking, standing, and patrolling the property for extended periods.

· Exerting up to 50 pounds of force occasionally.

· Requires use of hands and fingers for operating computer keyboards, telephones, and security equipment.

Environmental Conditions:

· Work may involve both indoor and outdoor environments.

· Subject to weather conditions, dust, and pollen during security rounds.

Requirements:

· High School diploma or equivalent; college degree or vocational training a plus.

· 1–2 years hotel front desk or night audit experience preferred.

· Prior security, public safety, or guest service experience required.

· CPR certification preferred.

· Ability to communicate effectively with guests, management, and coworkers.

· Ability to perform duties with accuracy, attention to detail, courtesy, and with minimal supervision.

· Must be available to work overnight shifts.

· Required to wear uniform and name badge at all times while on duty.