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Virtual Client Itinerary Specialist

Triptasticadventures
Posted 4 days ago, valid for 19 days
Location

Arkansas City, KS, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • We are expanding our remote team and looking for customer-centered individuals to assist clients with reservations and related services.
  • The role requires effective communication, organization, and the ability to work independently while collaborating with a distributed team.
  • Candidates should have strong customer service experience and be authorized to work in the US, UK, Mexico, Australia, or Spain.
  • This position offers a fully remote work environment with a flexible schedule and ongoing training opportunities.
  • The salary for this role is competitive, though specific figures were not provided, and candidates should ideally have prior experience in customer service.

Role Overview
We are currently expanding our remote team and seeking customer-centered individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal fit for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training

What We Offer
Fully remote 
Flexible schedule
Ongoing training and professional development
Collaborative team 

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer strongly recommended)
Strong customer service experience preferred




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