BCMC is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. As part of the Engagement Support Services (ESS) contract, this program enables analysts to quickly access the tools and environments they need to investigate cyber threats affecting federal agencies, state and local governments, and critical infrastructure. Working on this team means directly supporting the nation's cybersecurity defenders by ensuring they have reliable, scalable, and secure cloud infrastructure available within hours of a cyber incident—helping protect America's digital infrastructure when it matters most.

Cloud Systems Administrators will manage day-to-day operations, maintenance, and health monitoring of Bespin cloud engagement kits. These positions require hands-on technical expertise to ensure system availability, security, and performance while providing real-time support to operational teams during critical missions.

Responsibilities:
• Deploy and configure engagement kits within required timelines following government approval
• Apply updates, patches, and security configurations to cloud infrastructure
• Monitor system health, performance metrics, and resource utilization
• Perform real-time troubleshooting and remediation during active operations
• Manage cloud resources including compute, storage, networking, and security services
• Ensure verified functionality of all tools, services, and environments per engagement parameters
• Maintain system documentation and configuration records
• Coordinate secure decommissioning and termination of engagement kits
• Support data archival processes and engagement closeout procedures
• Implement and maintain continuous monitoring solutions
• Respond to service outages and coordinate recovery efforts
• Manage user access, permissions, and identity management

Required Skills:
• U.S. Citizenship
• Must have an active TS/SCI clearance
• Must be able to obtain DHS Suitability
• 3+ years of experience administering cloud-based systems, preferably AWS
• Strong knowledge of Linux/Unix and Windows server administration
• Experience with AWS services including EC2, S3, RDS, VPC, and CloudWatch
• Understanding of networking concepts (TCP/IP, DNS, VPN, firewalls)
• Familiarity with security best practices and compliance requirements
• Experience with monitoring and logging tools
• Ability to work in fast-paced, mission-critical environments
• Strong problem-solving and troubleshooting skills
• Excellent documentation abilities

Desired Skills:
• Experience supporting incident response or cybersecurity operations
• Knowledge of configuration management tools (Ansible, Puppet, Chef)
• Scripting experience (Python, Bash, PowerShell)
• Experience with backup and disaster recovery procedures
• Familiarity with ITIL or similar service management frameworks

Required Education:
• Bachelor's degree in Information Technology, Computer Science, or related field, or High School diploma and 7+ years of directly relevant experience

Our Company Overview
Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Benefits
Extremely competitive salary
95% employer paid for employee medical, dental, & vision coverages
100% employer paid for employee life, STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11 standard holidays & 3 weeks of annual leave

ESS-3412
Lab Manager - III - LMG03

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