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Housekeeping Manager
Department:Â House Operations
Reports To: Clubhouse Manager
FLSA Status:Â Exempt
Position Summary
The Housekeeping Manager is responsible for leading all housekeeping and facility presentation functions throughout the Club. This position ensures that locker rooms, fitness areas, dining spaces, meeting rooms, offices, and common areas are maintained to the highest standards of cleanliness, organization, safety, and member readiness.
The Housekeeping Manager oversees housekeeping staff, develops cleaning and maintenance programs, manages inventories and supplies, conducts quality inspections, and works closely with other departments to support daily operations and special events.
Essential Duties & Responsibilities
- Oversee daily housekeeping operations across all Club facilities, including locker rooms, fitness areas, dining spaces, offices, meeting rooms, and common areas.Â
- Establish, implement, and maintain cleanliness, sanitation, and presentation standards throughout the Club.Â
- Ensure locker rooms and public areas are consistently clean, organized, fully stocked, and member-ready at all times.Â
- Conduct routine inspections of facilities to ensure quality standards, safety requirements, and member expectations are met.Â
- Develop and manage preventive cleaning schedules, deep-cleaning programs, and sanitation procedures.Â
- Monitor and maintain locker room amenities, supplies, linens, towels, and housekeeping inventories.Â
- Identify facility maintenance concerns and coordinate timely repairs with the appropriate departments.Â
- Hire, onboard, train, supervise, and develop housekeeping team members.Â
- Create staff schedules to ensure appropriate coverage for daily operations, peak usage periods, and special events.Â
- Conduct performance evaluations and provide ongoing coaching, training, and accountability for housekeeping staff.Â
- Maintain inventory levels and order housekeeping supplies, cleaning chemicals, linens, paper products, and related materials.Â
- Ensure compliance with all safety, sanitation, chemical handling, and workplace regulations.Â
- Develop, implement, and continuously improve housekeeping standard operating procedures and training programs.Â
- Collaborate with Club departments to support facility readiness and deliver a consistently exceptional member experience.Â
- Work evenings, weekends, and holidays as required to support Club operations
- Qualifications
- 3–5+ years of experience in a fast-paced housekeeping, banquet operation, clubhouse operation, or a related field.
- Prior leadership or management experience required.
- Strong knowledge of housekeeping.
- Experience with audio-visual systems is preferred.
- Demonstrated ability to lead teams in a fast-paced, service-focused environment.
- Excellent organizational, problem-solving, and communication skills.
- Ability to remain calm and decisive under pressure.
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