Manager, Conferences & Events

Basic Function of the Position: 

Lead planning and execution for key CTA events and CES conferences, owning end-to-end logistics, cross-functional coordination, and complex budget management.

Critical Duties and Responsibilities: 

CTA Events

• Serve as project lead for assigned CTA events, driving timelines, project plans, and stakeholder alignment.
• Lead event logistics, including room sets, BEOs, room blocks, vendor management, and shipments, escalating issues and making day-of decisions as needed. 
• Oversee the end-to-end attendee experience, including communications, registration, onsite customer service, transportation, and activities logistics. 

CES Conferences

• Own the CES conferences budget, including forecasting, contract inputs, invoice approvals, and monthly reconciliation; track inputs for related CES budgets. 
• Oversee CES conference logistics, including catering, signage, temporary staffing, registration orders, and onsite troubleshooting. 
• Partner with the CES Operations team on stage design, room sets, A/V, and production, acting as primary conference liaison. 
• Serve as an account manager for CES Conference Partners, providing customer service support and speaker tracking in collaboration with the Conference Partner team as assigned. 
• Create and deliver onsite staff training for CES, including service expectations and escalation paths.

Continuous Improvement

• Develop and maintain SOPs and documentation for conference and event processes.
• Stay current on event industry trends, budgeting and contract best practices, and new event technologies; recommend improvements.

Work Experience:

• 5-7 years of experience in event management including ownership of multi-event portfolios and complex budgets.
• Proven experience leading programs with C-level executives, Boards, or VIP audiences, including high-touch communication and on-site support.
• International event experience preferred.

Education/Training:

• Bachelor’s degree in Events, Marketing, Communications or related field preferred, or comparable work-related experience.
• CMP strongly preferred.
• Experience with Microsoft Office Suites required; familiarity with task management and registration platforms preferred.

Skills/Capabilities/Technical:

• Strong attention to detail, time management skills, flexibility, and the ability to effectively manage multiple priorities under tight deadlines.  
• Demonstrated strength in budget development, forecasting, and reconciliation for complex, multi-line event budgets.
• Excellent customer service skills are essential
• Excellent interpersonal and communication (oral and written)
• Strong computer and database management skills with proficiency in Microsoft Word, Excel, PowerPoint, and other Windows-based applications.

Budget and Staff: 

• Primary owner for seven-figure CES conferences budget and assigned CTA event budgets, including forecasting, tracking, and reconciliation.

Additional Information: 

• Travel to CTA events and CES is required, including international travel.