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The ideal candidate drives the AI transformation of how the team operates — using AI to remove the manual burden and dependencies that slow the work and building and governing the agents that scale the team. Beyond that, they establish the design standards and operational infrastructure for an AI-first program management model. Successful candidates possess a bias for automation, strong stakeholder coordination, hands-on experience building with emerging AI tools, and the ability to operate independently in a fast-moving, confidential environment.
Key job responsibilities
• Lead AI transformation of ES operations — identify workflows to automate and dependencies to remove, design and build AI agents (reporting, development plans, documentation), set the design standards that let the team and others adopt them, drive adoption, and measure impact
• Establish governance and SLAs for AI tool change requests, confidential-data handling standards, and human-in-the-loop controls to ensure reliability and prevent scope creep
• Own and maintain internal data, ensuring accuracy and integration with upstream and downstream reporting
• Produce monthly status reports and dashboards for executive leadership review
• Manage data lifecycle — migration, retention, audit, and SharePoint governance
• Drive cross-functional coordination with HRBPs, talent leads, and principal
• Anticipate where the work is heading — pilot emerging AI/automation tools, make build-vs-buy calls that remove dependencies, and share adoption paths
Basic Qualifications: - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications Preferred Qualifications: - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 64,300.00 - 112,500.00 USD annually
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