Server

About the Role:

At Oyster House at PHL, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will be the face of our restaurant, creating a welcoming atmosphere and fostering positive relationships with patrons. Additionally, you will collaborate with kitchen staff to ensure timely and accurate order delivery. Ultimately, your efforts will contribute to the overall success of the restaurant and customer satisfaction.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or food service role preferred.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.

Preferred Qualifications:

• Experience working in a restaurant setting.
• Knowledge of food and beverage pairings.
• Familiarity with point-of-sale (POS) systems.

Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Take food and drink orders accurately and efficiently.
• Serve food and beverages to guests, ensuring their satisfaction throughout the meal.
• Handle customer inquiries and resolve any issues that may arise during their dining experience.
• Collaborate with kitchen staff to ensure timely and accurate order preparation and delivery.

Skills:

The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Time management skills will be utilized daily to prioritize tasks and manage multiple tables efficiently. Attention to detail is crucial when taking orders and serving food to ensure accuracy and customer satisfaction. Preferred skills, such as knowledge of food and beverage pairings, will enhance the dining experience by allowing you to make informed recommendations to guests. Overall, these skills will enable you to create a positive and memorable experience for every patron.