Systems Training and User Support Senior Consultant

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Systems Training and User Support Senior Consultant will join a dynamic team supporting a global implementation of an IT system at the Department of State. In this role, the candidate will assist with the deployment, user support, and training for end-users of a global IT system. 

Day to day responsibilities may include:

• Creating training materials to include manuals, presentations, and hands-on exercises to educate users on system functionalities

• Conducting training sessions for different user groups, addressing user needs, and answering questions about the system

• Providing troubleshooting assistance to users during implementation phase and addressing any post-deployment issues

What You Will Need:

• An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance

• Bachelor's degree

• THREE (3) years’ experience with system administration, software deployment, and/or systems training

What Would Be Nice To Have:

• State Department experience (or other international agency)

• Experience with Archibus or Kahua platforms

• Ability to quickly learn new systems and adapt to changing project requirements

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

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Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.