Technical Writer

ECS is seeking a Technical Writer to work in our Arlington, VA office.  Please Note: This position is contingent upon contract award.

Responsibilities to include:

• Documenting all knowledge-based information, processes, and procedures.
• Serve as a Technical Writer in the Service Desk and in other OIG areas for the documentation of OCIO support and services.
• The Technical Writer will be responsible for designing/creating/maintaining technical and knowledge-based documentation including (but not limited to):
  • Knowledge Repository
  • OIGNEWSLINK Articles
  • Process/Procedure Documents
  • Online Help
  • User guides
  • White papers
  • Requirements documents
  • Use cases
  • Documentation of items escalated to OIG Tier III and Engineering personnel

• Must have at least three (3) years of IT technical writing experience.
• Excellent writing and editing skills, with a strong attention to detail.
• Must have the ability to quickly grasp complex technical concepts and make them easily understandable in text and visuals.
• Proficient with documentation tools such as Microsoft Word, VISIO, and Adobe Acrobat.
• Experienced in version control management and managing/maintaining the technical writing repository.
• Strong communication and collaboration skills and knowledge of industry standards and best practices for technical documentation.
• The ability to maintain and obtain a public trust clearance