Operation Supervisor

Qualification

• 1–3 years experience in warehouse, production, or electronics recycling / refurbishment operations
• High School Diploma or GED required; Associate degree preferred
• Familiar with consumer electronics (laptops, desktops, mobile devices) and basic understanding of server/network equipment
• Basic ERP / WMS data entry and inventory tracking experience
• Proficient in Microsoft Excel and Word (basic reporting, data entry)
• Ability to read and follow work instructions, SOPs, and safety procedures
• Bilingual in English and Spanish preferred
• Forklift certification preferred (or willingness to obtain)
• Ability to lift up to 40 lbs repetitively and work in warehouse environment

Responsible

• Supervise daily activities of Shipping & Receiving and/or Teardown production teams
• Ensure proper execution of inbound receiving, inspection, sorting, and system entry
• Oversee outbound shipping accuracy, packaging standards, and documentation
• Lead teardown operations including dismantling, material separation, and parts harvesting
• Train employees on SOPs, safety (PPE), and quality standards
• Monitor team productivity and ensure targets are met
• Verify discrepancies (quantity, model, asset tags) and escalate issues as needed
• Maintain organized workstations and enforce 5S standards
• Perform hands-on support when needed to meet operational demand
• Ensure compliance with company policies, safety regulations, and data handling procedures

Deliverable

• Meet daily production and shipping targets set by Operations Manager
• Maintain high accuracy in receiving, inventory entry, and shipping (≥ 99%)
• Ensure team adherence to SOP and safety requirements (zero safety violations)
• Deliver timely and accurate basic reports (daily output, discrepancy logs)
• Reduce errors in teardown and sorting processes
• Maintain clean and organized work areas (5S compliance)
• Achieve team productivity benchmarks (units per hour / per shift)
• Support onboarding and training completion for new hires