Director, Facilities & Workplace Services - Arlington, VA

Who is CoStar Group?  

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.    

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.   

 
Role Overview: Director, Facilities & Workplace Services – CoStar Group 
Arlington, VA | In office, Monday – Friday 

CoStar Group is seeking a Director, Facilities & Workplace Services to lead the strategy, operations, asset management, and hands-on execution of workplace services and management for our 550,000 SF owner-occupied, multi-tenant global headquarters in Arlington, VA. 

This is a hands-on, player-coach leadership role with a clear mandate to optimize cost, eliminate waste, and continuously improve operational performance while maintaining a best-in-class workplace experience. This role is not a pure oversight or delegation-only position. The Director is expected to actively shape strategy and remain directly involved in execution, decision-making, project leadership, and issue resolution. Success requires visible ownership, operational depth, and a willingness to be in the details when needed. 

The Director owns the performance of the Arlington asset end-to-end and plays a key role in aligning services, processes, and standards across the broader workplace portfolio. 

Key Responsibilities 

Asset & Operational Ownership 

• Own and lead all corporate workplace services and operations for 200,000 SF owner-occupied spaces 

• Oversee the asset management of the 550,000 SF multi-tenant building, with direct oversight of property management team and building engineering team. 

• Maintain regular, hands-on engagement in day-to-day operations, including frequent property walks and direct involvement in operational decision-making. 

• Serve as the accountable owner of building performance, experience, and outcomes—going beyond reviewing reports to full ownership. 

Cost Transformation & Financial Leadership 

• Own and manage the building-operations cost center, including full accountability for budget development, execution, and outcomes. 

• Lead an ongoing cost-transformation effort focused on identifying, reducing, and preventing waste, inefficiency, and unnecessary spend. 

• Personally engage in contract reviews, vendor negotiations, scope optimization, and service-model decisions. 

• Establish and track clear financial and operational metrics to demonstrate savings, productivity gains, and value creation. 

Workplace Services, Hospitality & Experience 

• Deliver a white-glove, hospitality-driven workplace experience for the Global HQ corporate staff across all amenities while balancing service excellence with fiscal discipline. 

• Lead the design and execution of an executive services strategy, remaining personally engaged in high-visibility and high-impact needs. 

• Hold vendors and service providers accountable through clear KPIs, service-level expectations, and active performance management. 

Player-Coach Leadership 

• Lead and develop an internal facilities and 3rd party operations team while remaining directly involved in critical initiatives and execution. 

• Provide active oversight of property management and building engineering teams, with hands-on involvement in problem-solving, prioritization, and performance management. 

• Step in directly to manage escalations, complex issues, and time-sensitive matters—modeling ownership and accountability. 

Project Management & Construction Coordination 

• Personally lead and manage capital improvement projects from planning through delivery, applying disciplined project management practices. 

• Coordinate construction activities across internal teams, external consultants, contractors, and tenants to minimize disruption. 

• Remain engaged throughout project execution rather than delegating solely to third parties. 

Enterprise Alignment & Portfolio Support 

• Partner closely with department leaders across Workplace, Security, IT, HR, and other functions to ensure alignment on services, processes, and operational priorities. 

• Contribute to portfolio-level coordination, standardization, and continuous improvement efforts. 

• Act as a trusted operator and advisor to senior leaders on workplace performance, costs, and future needs. 

Who Will Succeed in This Role 

• Leaders who enjoy being accountable for outcomes, not just directing others. 

• Operators who are comfortable rolling up their sleeves while still thinking strategically. 

• Supervisors who see cost discipline as value creation, not just cost cutting. 

• Candidates who want visibility, responsibility, and real ownership—not distance from the work. 

Basic Qualifications 

• Bachelor’s degree from an accredited, not-for-profit college or university. 

• 10+ years of experience leading facilities and workplace operations for large, urban, HQ office. 

• A track record of commitment to prior employers.   

• Prior experience and responsibility overseeing a multi-tenanted high-rise asset. 

• Demonstrated success owning cost centers and delivering measurable cost savings and operational improvements. 

• Proven experience overseeing property management and building engineering teams. 

• Experience leading capital projects and coordinating construction in occupied environments. 

• Strong leadership presence and ability to operate credibly with senior leadership. 

• High sense of ownership, urgency, and sound judgment. 

• Experience in lease and transaction management. 

• Ability to travel on an as needed basis. 

What’s In It For You?   

If you are a driven professional looking for a high-growth, high-reward career, CoStar Group offers the ideal opportunity.  Be part of a best-in-class company with strong year-over-year growth that invests in your success. Enjoy a rewarding atmosphere where you can learn, excel, and grow.   

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.    

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.    

Our benefits package includes (but is not limited to):    

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug   

• Life, legal, and supplementary insurance   

• Virtual and in person mental health counseling services for individuals and family   

• Commuter and parking benefits   

• 401(K) retirement plan with matching contributions   

• Employee stock purchase plan   

• Paid time off   

• Tuition reimbursement   

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)   

• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups   

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks   

Sponsorship   

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.  

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