Back Floor Supervisor

Location: West Coast Dental – Southern California
Employment Type: Full-Time

Join Our Team!

At West Coast Dental, we believe exceptional patient care starts with exceptional people. As a Back Floor Supervisor, you'll play a key leadership role in ensuring our clinical team delivers an outstanding patient experience while maintaining the highest standards of efficiency, quality, and compliance. We foster a collaborative culture centered on Service, Excellence, Respect, and Value (SERV) while providing opportunities for professional growth and development.

Position Summary

The Back Floor Supervisor is responsible for overseeing the daily operations of the clinical back office. This leader will supervise dental assistants and clinical support staff, maintain OSHA and infection control compliance, support providers, and ensure a smooth patient flow throughout the day.

Key Responsibilities

Lead, coach, and develop the clinical support team.
Monitor daily patient flow and adjust staffing to maximize efficiency.
Ensure all operatories are fully stocked, organized, and treatment-ready.
Maintain compliance with OSHA, HIPAA, infection control, and company policies.
Train and onboard new clinical team members.
Conduct regular audits of sterilization and clinical protocols.
Manage clinical supply inventory and ordering.
Partner with the Office Manager and providers to achieve operational and patient satisfaction goals.
Address patient concerns professionally and resolve issues promptly.
Promote a positive, team-oriented work environment.

Qualifications

Minimum 2 years of dental assisting experience.
Previous leadership or supervisory experience preferred.
Current Registered Dental Assistant (RDA) license preferred (if applicable).
Knowledge of OSHA, HIPAA, infection control, and sterilization procedures.
Strong leadership, communication, and organizational skills.
Ability to multitask in a fast-paced environment.
Experience with dental practice management software is a plus.

What We Offer

Competitive compensation
Medical, dental, and vision benefits
Paid time off and holidays
401(k) with company match (where applicable)
Career advancement opportunities
Ongoing training and leadership development
Supportive and collaborative team culture

If you're passionate about leadership, patient care, and helping teams succeed, we'd love to meet you!

Apply today and help us create healthier smiles while building a rewarding career at West Coast Dental.

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