Lead Metrics Analyst

The Leidos Intelligence Division is seeking a Metrics lead to support a mission critical contract. The Network Operations Security Center (NOSC) Metrics Lead will work with the customer to ensure that effective, measurable cybersecurity metrics are collected, analyzed, presented both formally and informally, and continuously improved upon. The candidate will be responsible for implementing the NOSC metrics program to ensure the metrics collected are impactful and assist in driving sound management decisions.  It is preferred that the candidate has a strong background in Cybersecurity Analyst work supporting 24X7 operations with experience in data security technologies, incident response, forensics, and digital media analysis and process improvement.  

The candidate should be familiar with the Cyber Kill Chain methodology and how to correctly measure its effectiveness. The metrics lead should be a forward thinker and bring innovation to help the customer streamline processes and delivery of metrics to stakeholders. 

Primary Responsibilities 

• Propose NOSC metrics to track performance, identify issues, and help inform our customer to make decisions. 

• Identify, obtain and normalize data for presentation to the customer to assist customer decision-making 

• Maintain awareness of emerging analytics and big-data technologies 

• Develop and use advanced statistical concepts, algorithms, querying, and automated processes to clean, model, integrate, and evaluate complex datasets and business problems for practical application. 

• Develop information tools, algorithms, dashboards, and queries to monitor and improve cyber operations performance 

• Develop NOSC metrics which capture effectiveness, efficiency, and return on investment 

• Develop impact metrics demonstrating the maturity of enterprise SOCs and/or to identify gaps. 

• Develop a metrics scorecard to display the level of effectiveness of enterprise SOCs. 

• Build dashboards using the NOSC infrastructure to support on-demand metrics representation. 

• Track metrics initiatives and related work for program PMO 

• Report metrics and project progress in customer and/or regular PMO meetings 

• Manage and/or assist with PMO projects 

Basic Qualifications 

BS or higher in IT-related field, Business Analysis/Intelligence, Mathematics, Statistics, Computer Science, or Economics and 12 years’ experience in relevant work experience developing and managing metrics for a large organization, or a Master’s degree and 10+ years of relevant work experience.  Additional years of experience and/certs may be considered in lieu of a degree. 

Senior-level security certification is required, e.g. CISSP, GCIH, Tableau Desktop Certified Associate, Tableau Desktop Certified Professional, etc. 

Candidates should also demonstrate the following: 

• Ability to design and develop methods, processes, and systems to consolidate and analyze structured, unstructured, diverse and/or large data sets from disparate sources 

• Familiarity with the principals of related disciplines such as Natural Language Processing, Machine Learning, predictive modeling, statistical analysis, and hypothesis testing 

• Experience in gathering requirements from customers 

• Experience designing and producing metrics, KPIs, and data visualizations for a medium or large organization 

• Experience creating interactive metrics dashboards using Power BI, Tableau, or other data visualization tools 

• Experience generating reports, charts, and graphs for presenting and explaining metrics information and analysis 

• Experience with maintaining; integrating; preparing; and extracting, transforming, and loading (ETL) complex and/or large datasets for analysis. 

• Ability to identify meaningful insights from all types of measures, metrics, KPIs, etc., and interpret and communicate findings and recommendations to stakeholders at all levels 

• Strategic vision and analytical thinking 

• Excellent decision-making and problem-solving skills 

• Familiarity with standard project management methodologies, e.g. PMI, Agile 

• Ability to manage multiple projects simultaneously and prioritize accordingly 

• Exceptional interpersonal skills and written communication skills to frequently interact with all levels of the organization, including senior NOSC federal leadership 

• Excellent analytical ability to quickly gather facts, perform root cause analysis, and draw conclusions in collaboration with other team members 

• Ability to work cross functionally among IT, PMO, and the business 

• Ability to work in a fast-paced, demanding, and fluid environment 

In addition to specific security clearance requirements, all Department of Homeland Security NOSC employees are required to obtain an Entry on Duty (EOD) clearance to support this program.  

Candidate will work remote with 1 day in the office onsite.

Preferred Qualifications 

• Familiarity with tools such as Splunk and its dashboard capabilities 

• Familiarity with Cyber Kill Chain/Intrusion Defensive Chain/MITRE ATT&CK methodologies 

• Experience in a NOSC, NOC, or SOC environment 

Familiar with programming languages such as Python, SQL, etc.