Performance and Data Analyst

Position Summary

Cybermedia Technologies (CTEC) is seeking an experienced Performance and Data Analyst to join our team. The Performance and Data Analyst will support performance management activities, data collection and validation, dashboard development, trend analysis, and executive-level reporting. This position will work closely with program stakeholders to identify performance trends, improve data quality, develop meaningful performance measures, and provide analytical support for data-driven decision-making.

Job Responsibilities:
•    Support performance management and data analytics activities.
•    Collect, consolidate, validate, and analyze data from multiple sources to support program and operational requirements.
•    Develop, monitor, and maintain performance metrics, Key Performance Indicators (KPIs), and performance measures.
•    Analyze performance data to identify trends, patterns, variances, risks, and opportunities for process improvement.
•    Develop and maintain dashboards, reports, scorecards, and data visualizations to communicate program performance.
•    Support the development of recurring and ad hoc performance reports for program leadership and senior management.
•    Translate analytical findings into clear, actionable recommendations for stakeholders and leadership.
•    Perform data quality assessments, including data validation, reconciliation, completeness, accuracy, and consistency reviews.
•    Identify data gaps and discrepancies and coordinate with stakeholders to resolve data-quality issues.
•    Develop and maintain data collection methodologies, templates, tracking mechanisms, and reporting processes.
•    Support the development of analytical models and forecasting tools to assist with resource planning and performance management.
•    Conduct quantitative and qualitative analysis to evaluate program effectiveness, efficiency, and operational performance.
•    Assist with establishing performance baselines, targets, and measurement methodologies.
•    Support business process analysis and identify opportunities to improve reporting, data management, and operational efficiency.
•    Prepare executive-level briefings, presentations, charts, graphs, dashboards, and other analytical deliverables.
•    Collaborate with technical and non-technical stakeholders to gather requirements and translate business needs into analytical and reporting solutions.
•    Maintain appropriate documentation for data sources, methodologies, assumptions, metrics, and analytical processes.
•    Support continuous improvement initiatives through data-driven analysis and recommendations.
•    Perform additional duties as assigned in support of evolving contract requirements and client needs.
•    Understand and follow organizational policies and procedures to ensure accurate, timely, and high-quality deliverables.
•    Demonstrate a strong commitment to quality, customer service, and client support.

Required Experience:
•    Three or more years of experience in data analysis, performance management, business analytics, program analysis, or a related field.
•    Experience collecting, analyzing, validating, and reporting on performance or operational data.
•    Experience developing performance metrics, KPIs, reports, dashboards, or other analytical products.
•    Strong proficiency with Microsoft Excel, including pivot tables, formulas, data analysis, and visualization.
•    Experience developing data visualizations and presenting analytical findings to management or other stakeholders.
•    Strong analytical and problem-solving skills with the ability to identify trends and translate data into actionable recommendations.
•    Experience working with multiple data sources and performing data quality and validation activities.
•    Familiarity with Artificial Intelligence (AI) concepts and the responsible use of AI-assisted tools.
•    Excellent written and verbal communication skills.
•    Ability to work independently, manage multiple priorities, and meet deadlines.
•    Highly motivated self-starter with strong attention to detail.
•    Strong interpersonal and customer service skills.

Education:
•    Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, Information Technology, Business, Economics, Public Administration, or a related field.

Clearance Requirement:
Preferred: Active CBP clearance/suitability.
Required: Must be a U.S. Citizen and able to obtain and maintain the required client suitability/background investigation.

Pay Range- $75K/yr- $84K/yr+ Benefits(Compensation and employment offer are negotiable and will be finalized based on the candidate's relevant experience and interview assessment.)

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Cybermedia Technologies management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.
Please note: Candidate(s) will be required to go through pre-employment screening.
Cybermedia Technologies, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/D/V)