Service Coordinator II-Vanderbilt Apartments

Work Type: Full time 35 hours a week with full time benefits

Vanderbilt Apartments-(123 units) located at - Asheville, North Carolina is a senior apartment community with a team of property management professionals that are unmatched in the area!

The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life!

Education: A bachelor’s degree in social work or a related field is preferred.

Experience: Preferred two or more years of experience in a social service delivery with elderly and/or family population. Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.

Qualified candidates for this position:

• Assume responsibility for coordinating programs and activities for residents.

• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.

• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.

• Develop a Resource Directory that includes a listing of state and/or local service providers.

• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.

• Provide quality customer service to all residents addressing concerns and assisting with basic needs.

• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling

• Report all complaints made by residents and/or families.

• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family

  • Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account

  • Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support

  • Parental Leave paid at 100% for four weeks

  • Coverage begins first of the month following your date of hire!

• Dental & Vision coverage for you and your family with Nationwide providers

• Company provided Life & ADD insurance and Disability coverage

• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage

• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking

• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!

• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!

• Reimbursement for Tuition expenses

• Paid Time Off (PTO) and 9 paid Holidays

*Programs may vary depending on Full Time, Part Time or Contingent status