General Hotel Manager

Overview

Essential Duties and Responsibilities

• Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
  

• Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
  

• Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
  

• Aid Human Resources with associate issues following company's' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team.
  

• Participate in community affairs and maintain positive public image for the property and company's.
  

• Meet with potential and current clients to promote hotel.
  

• Active involvement in the Sales and Revenue Management function including but not limited to: following Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.
  

• Guide other members of the Executive Committee, Management, and staff to make sound business decisions is a critical portion of the responsibilities. Create and execute the financial objectives of the hotel. 
  

• Comply with attendance rules and be available to work on a regular basis.
  

• Perform any other job-related duties as assigned.
  

Requirements

• Bachelors Degree in Hospitality, Toursims or related field (No Gastronomy). Degree on hand.
  
• U.S., Mexican, or Canadian passport.
  
• English level of at least 80%
  
• Willing to move ro Aspen
  
• Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage.
  
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  
• Ability to stand and move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation.