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Description
Front Desk Admission Clerk
Join the dedicated team at Stonewall Memorial Hospital District as a Front Desk Admission Clerk, where you will be the welcoming face for patients, visitors, and guests. This vital role ensures smooth patient intake processes, accurate record-keeping, and exceptional customer service, all while maintaining compliance with healthcare regulations and privacy standards. If you are organized, compassionate, and detail-oriented, we invite you to contribute to our mission of providing quality healthcare in a caring environment.
Key Responsibilities:
- Greet patients, visitors, and guests in a courteous, professional, and compassionate manner.
- Complete patient registration and admission processes accurately and efficiently.
- Obtain and verify demographic, insurance, and financial information.
- Collect co-pays, deductibles, and other payments as required.
- Maintain and update patient records in accordance with privacy and security standards.
- Ensure all documentation is complete and compliant with healthcare regulations.
- Collaborate with clinical and administrative staff to facilitate patient flow.
- Address patient inquiries and provide information regarding hospital services and procedures.
- Assist with administrative tasks related to patient admissions and discharges.
Requirements
Skills and Qualifications:
- High school diploma or equivalent; additional healthcare or administrative training preferred.
- Prior experience in healthcare administration, customer service, or a related field is advantageous.
- Excellent interpersonal and communication skills.
- Strong organizational skills with attention to detail.
- Ability to handle sensitive information with confidentiality and professionalism.
- Proficiency in using electronic health records (EHR) systems and basic computer applications.
- Ability to work efficiently in a fast-paced environment and manage multiple priorities.
- Knowledge of healthcare regulations, privacy standards (such as HIPAA), and insurance verification processes is a plus.
At Stonewall Memorial Hospital District, we foster a collaborative and supportive work environment that values growth, diversity, and excellence. Join us and be part of a team committed to making a positive impact on our community’s health and well-being. We offer competitive benefits and opportunities for professional development to help you thrive in your career.
APPLY ONLINE
www.stonewallhospital.org call 940-989-3551 ext. 103 or ext. 102
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