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Customer Service Representative - State Farm Agent Team Member

Dana Kerr - State Farm Agent
Posted 5 months ago, valid for 23 days
Location

Athens, GA 30608, US

Salary

$45,000 - $65,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • Join a purpose-driven insurance team in Athens, Georgia, as a Customer Service Representative with a competitive salary and benefits including 401(k) and health insurance.
  • The role requires attention to detail and strong customer service skills, focusing on creating exceptional experiences for clients.
  • Candidates should have previous customer service experience and possess strong communication and interpersonal skills.
  • The position offers opportunities for advancement within a supportive team environment dedicated to community service.
  • Ideal applicants are motivated by purpose and teamwork, with a desire to make a positive impact, and should have at least one year of relevant experience.
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Join a Purpose-Driven Insurance Team That Truly Cares – Athens, Georgia

Over 13 Years Strong | 11-Person Team | Mission: Take Care of Each Other 

We’re not just another insurance agency—we’re a group of people who genuinely care. For over 13 years, our locally owned State Farm office in Athens has been powered by a close-knit team of 11 individuals united by one mission: Take Care of Each Other. That guiding principle shapes everything we do—from how we serve our clients to how we support our teammates. 

Why Join Us? 

Our founder, a proud University of Georgia graduate, is deeply invested in our local community. He’s served as President of the Board and has volunteered for over a decade with Athens Area Habitat for Humanity. We also support multiple local nonprofits—because doing good work and doing good for others is who we are. 

We’re looking for someone who wants more than just a job. If you’re motivated by purpose, value teamwork, and want to make a positive impact—both inside and outside the office—we’d love to meet you. 

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Dana Kerr - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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