Veterinary Receptionist (full-time)

Veterinary Receptionist (full time)
Hospital: Syler Veterinary Clinic, Athens, TX

Join a Practice that Emphasizes Passionate Care, Teamwork, and a Welcoming Atmosphere!

Syler Veterinary Clinic is excited to add a Veterinary Receptionist to join our fun-loving, team-oriented practice where flexibility, collaboration and high-quality medicine go hand in hand. We are a solo-doctor, small animal hospital. Our team is happy-go-lucky, supportive and always ready to help each other out. We believe in work-life balance, flexibility, and teamwork!

As a Veterinary Receptionist, your duties will include:

• Providing top-notch customer service
• Cross-training to assist in the clinic as needed
• Identifying and working compassionately with clients in various emotional states
• Answering and triaging high-volume phone calls
• Scheduling appointments and procedures
• Checking in clients and monitoring flow from check-in to discharge
• Confirming appointments and handling client callbacks
• Managing medical record requests between hospitals and specialty practices
• Processing payment transactions
• Relaying information between clients and doctors, technicians, or management
• Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
• Using Windows-based computer systems and practice management software
• Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care

Qualifications

• Experience: Prior experience as a Veterinary Receptionist is preferred but not required; we are willing to train the right candidate.
• Skills: Strong diagnostic, technical, and communication abilities.
• Mindset: A positive attitude, attention to detail, and a passion for patient care.
• Physical Ability: Able to lift up to 50 lbs and work on your feet for extended periods.

Compensation & Benefits

• Hourly pay: $14.50 – $17.00 (based on experience)
• 401(k) with match
• Health insurance
• Paid time off
• Flexible scheduling