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Business Process Analyst
Posted 14 days ago
Our client is looking for a Business Process Owner (Plex) - Sales located in Michigan
- Take ownership and responsibility for the end-to-end Sales / Order Fulfillment processes and applications including (Plex, Sales Configuration)
- Compile and create process documentation, providing training to sales/ordre fufillment team members across the business including new team members that join the company.
- Prioritizing critical business projects and enhancements in coordination with IT.
- Drive master data accuracy and ownership within finance applications to ensure accurate reporting.
- Prepare all required KPI report requirements and work with IT to obtain data sources and integrations required to build and support them.
- Test system changes and support project deliverables to implement new systems, modules, or enhancements.
- Proactively including and communicating business process changes within the organizational structure and to the impacted cross-functional teams.
- Coordinating and advising SMEs to continuously improve processes/systems that are hindering productivity. Identify, document, and implement opportunities for continuous improvement.