The Wholesale Business Vendor Manager will ensure day-to-day oversight and management of assigned vendors who provide Truist with outsourced services and applications. Facilitate the completion of vendor risk assessments, contract review/structuring, due diligence and fourth party oversight for assigned vendors with the understanding of the business unit’s sourcing strategy. Coordinate and work with Division aligned support to ensure all managed services follow Third Party Risk Management (TPRM) Standards and Policies. Serve as a single point of supplier coordination and communication of activities and recommendations to management, Third Party Risk Operations Function (TPROF), and Supplier Service Management (SSM). Manage relationship within the business unit and with the vendor to improve risk, cost, quality, and ease of doing business across the business unit. Essential duties include identifying and managing vendor risks per TPRM policies, engaging with the Business Unit to understand service scope, monitoring third party service relationships for risk and quality, managing complex or high-risk vendor relationships, partnering with Business Unit Owners to complete sourcing and due diligence requirements, establishing supplier performance metrics, developing vendor contingency and termination plans, ensuring contract compliance and invoicing, serving as point of contact between vendor and line of business, addressing TPROF assessment actions, assisting in audit responses, and potentially leading/mentoring team members. Qualifications include a preferred Bachelor’s degree or equivalent, seven years of relevant experience, strong analytical, negotiation, relationship management, and communication skills, vendor management and procurement experience, and proficiency in Microsoft Office. Preferred qualifications include a Master’s degree, project management or Six Sigma certifications, and experience with SAP Ariba, RSA Archer, and SharePoint. Benefits include medical, dental, vision, life insurance, disability, 401k, vacation, sick days, paid holidays, and potentially pension and stock units. Truist is an Equal Opportunity Employer and a Drug Free Workplace.
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