PHO - Utility Steward/ Dishwasher

About Company:

Hotel Phoenix rises at “Mile 0,” the historic terminus of the Western & Atlantic Railway and the very location of Atlanta’s founding. With its commanding presence at the gateway and centerpoint of Centennial Yards — one of the most ambitious new developments in Atlanta’s history — it signals a new era for a downtown that has long been neglected.

Hotel Phoenix is a bold, unapologetic statement of forward-looking confidence. It is the hotel Centennial Yards and downtown Atlanta deserves — a future-reaching hospitality experience inspired by the unique character, culture, and heritage of its location.

A standard-setting luxury hospitality experience, Hotel Phoenix is glamorous, world-class, and unmistakably of this place. It isn’t “Atlanta-themed;” it’s Atlanta revealed. True Southern hospitality without the clichés: anticipatory, proper, and delivered with warmth, charm, and sincerity.

About the Role:

The PHO - Steward plays a critical role in maintaining the cleanliness and organization of kitchen and dining areas within the accommodation and food services industry. This position ensures that all utensils, cookware, and kitchen equipment are thoroughly cleaned and sanitized to meet health and safety standards. The steward supports kitchen staff by managing waste disposal, replenishing supplies, and assisting with basic food preparation tasks as needed. By maintaining a clean and efficient work environment, the steward contributes directly to the overall guest experience and operational success of the establishment. This role requires a proactive approach to hygiene, teamwork, and adherence to established protocols to uphold the highest standards of service.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a kitchen steward or similar role within the food service industry is preferred but not mandatory.
• Basic knowledge of kitchen hygiene and sanitation standards.
• Ability to stand for extended periods and perform physically demanding tasks.
• Willingness to work flexible hours including weekends and holidays.

Preferred Qualifications:

• Certification in food safety or sanitation (e.g., ServSafe or equivalent).
• Experience working in a high-volume kitchen environment.
• Familiarity with industrial kitchen equipment and cleaning chemicals.
• Strong communication skills and ability to work effectively within a team.
• Basic understanding of inventory management and stock control.

Responsibilities:

• Wash, clean, and sanitize all kitchen utensils, dishes, pots, pans, and equipment using industrial dishwashers and manual cleaning methods.
• Maintain cleanliness and organization of kitchen, storage, and dishwashing areas to comply with health and safety regulations.
• Assist kitchen staff with basic food preparation tasks such as peeling, chopping, and organizing ingredients when required.
• Manage waste disposal and recycling processes efficiently to ensure a safe and hygienic work environment.
• Monitor and replenish cleaning supplies and kitchen stock to support uninterrupted kitchen operations.
• Collaborate with chefs, cooks, and other kitchen personnel to ensure smooth workflow and timely service delivery.
• Report any maintenance issues or equipment malfunctions promptly to the supervisor.

Skills:

The steward uses their knowledge of sanitation and hygiene standards daily to ensure all kitchenware and workspaces are impeccably clean, preventing contamination and ensuring guest safety. Physical stamina and attention to detail are essential as the role involves repetitive cleaning tasks and maintaining order in a fast-paced environment. Communication skills facilitate effective coordination with kitchen staff to support food preparation and timely service. Organizational skills help in managing cleaning supplies and waste disposal efficiently, contributing to smooth kitchen operations. Preferred skills such as familiarity with industrial equipment and food safety certifications enhance the steward's ability to perform tasks safely and comply with regulatory requirements.