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Front Desk Concierge

AIDS Healthcare Foundation
Posted a month ago, valid for 22 days
Location

Atlanta, GA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Concierge at AIDS Healthcare Foundation (AHF) plays a vital role in providing friendly and helpful service to patients and clients.
  • Candidates should possess at least one year of experience in a customer service role and have a passion for advocacy and support.
  • The position emphasizes active listening and attention to detail to assess and meet patient needs effectively.
  • AHF offers a competitive salary and comprehensive benefits aimed at promoting employee well-being and professional growth.
  • The ideal candidate will thrive in a collaborative environment and align with AHF's core values of patient-centered care and respect for diversity.

The Concierge contributes to AHF by presenting a friendly, helpful face to patients, people seeking testing, primary or pharmacy patrons. Within their duties of greeting patients in a courteous and sensitive manner and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Wellness Center and recommend our services to others. Attention to detail when trying to assess patient needs. Active listener and ask open ended questions to better understand patient needs.


The Concierge enhances the reputation of AHF by lending a helpful hand when needed, and thinking of their role as collaborative, rather than exclusive. In addition, giving feedback to their manager about how service could be improved will allow the team members to enhance their contribution.


You will be a passionate advocate for our top initiatives.


To be successful as the Concierge, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

 

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.


The Concierge will work as a part of a close-knit team to add consistent value to the team at AHF Atlanta by adapting to various situations with ease and by being flexible.

Qualifications
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
 
Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
 
If so, AIDS Healthcare Foundation is the place for you!
 
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
 
AHF's core values are:
 
  • Patient-Centered
  • Value Employees
  • Respect for Diversity
  • Nimble
  • Fight for What's Right
Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.
 
Benefits at AHF
 
AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.
 
 



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