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Front Desk Coordinator Bilingual (Spanish)

A Smile 4 U
Posted 8 days ago, valid for 21 days
Location

Atlanta, GA 30385, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • A Smile 4U, a growing multi-specialty dental practice, is seeking a Bilingual Front Desk Coordinator to join their team in various locations including Cartersville and Dalton.
  • The ideal candidate should have strong interpersonal skills and a professional demeanor, with a preference for those having previous customer service or call center experience.
  • Responsibilities include checking in and out patients, discussing treatment plans, and managing appointment schedules while maintaining a positive patient experience.
  • The position requires bilingual proficiency in Spanish and offers a salary based on experience, with dental experience preferred.
  • Full-time employees are eligible for medical, dental, and optical insurance after 90 days, along with incentive bonuses and a family-oriented work environment.
 
 

 

We are growing!

The ideal candidate is an upbeat, professional, reliable, and Bilingual Front Desk Coordinator who is looking to work in a multi-specialty office who sees patients of all ages.
 
A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient.
 
Responsibilities

-Check-in patients & collect balance/co-pays due prior to services; update patient chart, as required.
-Check-out patients.
-Discuss treatment plans with patients
-Answer and respond to telephone calls with professionalism.
-Complete daily overview of upcoming patient appointments.
-Call and confirm all scheduled patient appointments.
-Make follow up appointments for patients.
-Assist with Hygiene and Orthodontics recall lists, missed & cancelled lists and treatment plan reports to try and fill in cancellation and no show appointment times.
-Verify all orthodontic patients are on a 3-month prophy jet recall.
-Maintain service logs and clinic logs on a daily basis.
-Assist clinic with insurance verification, when requested.
-Assist with front office supply inventory needs.

Required Qualifications

- Bilingual in Spanish (required)
- Previous customer service, call center experience is a plus
- Strong interpersonal, communication and organizational skills
- Customer service oriented with a professional demeanor
- Reliable, organized and collaborative team player


Benefits

-Full time team members qualify for Medical/Dental/Optical Insurance coverage after 90 days
-Incentive bonuses
-Great work/life balance
-Schedule flexibility
-Positive & family oriented work environment
-Opportunity to work in a very unique environment with exposure to many specialties

*Dental experience preferred

Pay is based on experience



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