Front Desk Receptionist (Late Afternoon/Evenings)

Application Instructions:

Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and fully complete all sections of the application. You will not be able to modify your application after you submit it.

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Job Description:

The Front Desk Receptionist for Mercer's physical therapy clinic, Mercer Physical Therapy, will be responsible for administrative activities of the clinic under the supervision of the Clinic Director. Responsibilities include greeting and the signing in/out of patients/clients, answering clinic phone(s), collecting payments, maintaining cleanliness of front office area, assisting in cleaning of equipment and stocking patient care areas, and scheduling patients for initial and follow-up appointments. The Front Desk Receptionist will assist in verifying insurance benefits and authorizations, and other tasks as delegated by the Clinic Director or Department Chair.  For more information on Mercer Physical Therapy, please see https://chp.mercer.edu/academics-departments/physical-therapy/mercer-physical-therapy-clinic/. 

Maintaining patient confidentiality (HIPAA compliance). Masking is currently mandatory.

Hours are 5:15-7:15pm Mondays to Thursdays, Fridays PRN. Potential for occasional blocks of 3-4 hours during the workday, per student availability.

$10.00/hour to $15.00/hour. Individuals with prior medical front office experience are eligible for higher pay range.

Requirements

Open only to those awarded as Federal Work Study by Financial Planning Office.

• High School Diploma/GED
• Strong customer service skills, excellent organizational and multitasking skills.
• Be computer literate including: Excel, Microsoft Office software, internet. Ability to operate printer, scanner, copier, fax, digital camera, and download information to an electronic medical record.
• Ability to gain a working knowledge of the electronic medical record system used in the clinic.
• Ability to gain a working knowledge of insurance verification and authorization processes.
• Ability to clean equipment and organize laundry into treatment rooms daily.
• Ability to maintain a tidy front office environment.

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