Assistant Director of Campaign Operations & Communications

Job DetailsLevel: ExperiencedJob Location: Headquarters - Atlanta, GA 30303Position Type: Full TimeEducation Level: Bachelor's DegreeTravel Percentage: Up to 25%Job Shift: AnyJob Category: Nonprofit - Social ServicesORGANIZATIONAL OVERVIEW  United Way of Greater Atlanta (UWGA) is in the midst of transformational change, pursuing new strategies to grow revenue and expand impact across the region. UWGA’s mission is to bring together people and resources to drive sustainable and equitable improvements in the well-being of children, families, and individuals across Greater Atlanta.    DEPARTMENT OVERVIEW  The Multi-Year Campaign team plays a central role in UWGA’s fundraising strategy, leading donor engagement, campaign execution, and philanthropic partnerships. The team works collaboratively across Development, Marketing, Finance, and Executive Leadership to align strategy, messaging, and operations in support of a multi-year aspirational giving campaign.  JOB SUMMARY  The Assistant Director of Campaign Operations & Project Management is responsible for the day-to-day execution and operational management of the multi-year campaign.  This role ensures the integrity of campaign data, manages project coordination and administrative workflows, and supports the delivery of campaign activities across all workstreams. The Assistant Director translates campaign strategy into execution by maintaining systems, tracking progress, and ensuring alignment across teams.  What are we looking for?CORE RESPONSIBILITIES  Campaign Data, CRM & Reporting  Own CRM data management, including tracking opportunities, activities, and donor records  Manage reporting workflows and generate recurring reports from CRM  Compile campaign data for dashboards and leadership reporting  Ensure all campaign data is accurate, complete, and audit-ready  Track pledge schedules and donor statements  Monitor gift processing timelines and coordinate with Accounts Receivable  Maintain supporting documentation tied to gifts and pledges  Lead reconciliation and audit processes across campaign systems  Project Management & Coordination  Support execution of campaign timelines and workplans  Track deliverables and ensure deadlines are met across teams  Coordinate workflows across Development, Finance, Marketing, and Executive Office  Maintain alignment between CRM, project management tools, and campaign deliverables  Meetings, Scheduling & Administrative Coordination  Schedule and coordinate meetings across internal and external stakeholders (including but not limited to Campaign Cabinet Meetings, cross-departmental meetings, etc.)  Manage calendars, invitations, and logistics  Prepare and distribute agendas and pre-read materials  Capture detailed meeting notes and summaries  Track and follow up on action items  Ensure continuity between meetings and deliverables  Manage recurring meeting cadences and communication workflows  Donor Engagement & Proposal Support  Coordinate proposal development processes  Compile and organize supporting materials for proposals  Maintain donor tracking and engagement documentation  Support coordination of follow-ups and engagement touchpoints  Events & Campaign Execution  Coordinate event logistics, including scheduling, invitations, materials, and vendors  Support speaker preparation and materials  Manage event communications processes in collaboration with Marketing  Execute day-of event logistics  Manage post-event follow-up and tracking  Documentation, Systems & File Management  Maintain Teams folders and campaign file structures  Ensure proper documentation storage, organization, and accessibility  Manage version control for campaign materials  Attach and maintain documentation across systems (CRM, files, etc.)  Create and maintain tracking systems for campaign work  SOPs & Workflow Management  Maintain and update standard operating procedures  Ensure adherence to established workflows  Support implementation of improved systems and processes