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Job Posting Open Until Filled
Salary Range: $55,357.71 - $73,000.00
Hiring Department: Department of Enterprise Asset Management
General Description and Classification Standards:
Assists, supervises, and reviews the work activities of subordinate customer service personnel. Duties at this level include, but are not limited to: contributing to the development and maintenance of standards, policies, and procedures regarding customer service; supervising and directing work activities of Customer Service Representatives; assisting management with customer information; responding to the public and City departments; and coordinating with other departments on issues brought forward by citizens.
Supervision Received:
Direction received is very general and focuses on end results and is typically collaborative in nature.
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