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Job DetailsJob Location: LOEWS ATLANTA HOTEL - Atlanta, GA 30309The Bellman is responsible for greeting all guests upon arrival. They are to possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants). Bellmen are also responsible for assisting guests with luggage to their rooms promptly when checking in and upon checking out. Hail taxicabs and answer inquiries Assist guests by taking luggage to the curb to meet their transportation Sign for lost luggage from airlines and deliver to the guest's room Assist guest with general information when Concierge is not available Assist valet when they are busy, cover for lunch breaks, and cover in their absence Keep bell closet clean and neat Polish and clean bell carts daily Submit all lost and found articles accompanied by a Lost and Found report Assist guests into automobiles or taxicab. (Keep white zone clear) Function as a valet parking attendant and doorperson as needed Check and secure guests' luggage until departure Direct guests to various meeting rooms Prevent entrance of unauthorized or undesirable persons Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors Provide other assistance to guests as necessary to ensure the highest quality of service Promote all hotel functions and facilities Inform incoming guests on the following while assisting them to their room: storage area; restaurant hours of operation (if available), location of vending/ice machines; the concierge event of the evening; health club information; emergency procedures; equipment and exit paths Qualifications
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