Garage Door Technician

Experienced Garage Door Technician

 At Impact Home Services, Precision Door Service, our business is centered on service and we're passionate about what we do. Each day, homeowners across America choose Precision to service their garage doors. Whether our customers need maintenance or installation, Precision is here to help.

Job Summary

We are seeking an garage door technician to join our team. The ideal candidate will have a strong background in garage door repair and/or a willingness to learn, excellent customer service skills, and the ability to work independently and as part of a team.

The technician will be responsible for maintaining and repairing various types of garage doors and associated equipment to ensure safe and efficient operation. This role involves troubleshooting, diagnosing, and resolving issues with garage door systems, as well as performing routine maintenance and offering customer service support.

Key Responsibilities

Maintenance and Repairs:

• Diagnose problems and perform repair services on garage doors, door openers, springs, and other components.
• Replace worn or defective parts, including cables, rollers, hinges, and tracks.
• Perform routine inspections to ensure systems operate efficiently and safely.

 Customer Service:

• Provide clear explanations of issues, repairs, and solutions to customers.
• Offer professional advice on maintaining and upgrading systems as needed.

 Safety Compliance:

• Follow all safety protocols and ensure all installed and repaired systems meet safety standards.
• Conduct tests and inspections to ensure all doors comply with safety regulations.

 Inventory Management:

• Maintain accurate records of materials used and services performed.
• Assist in inventory management and ensure proper stock levels of parts and tools.

 Documentation and Reporting:

• Keep detailed records of work performed, customer interactions, and inventory used.
• Provide detailed reports to the service manager on completed projects, repairs, and follow-up needs.

Qualifications and Skills:

• Garage door maintenance, and repair experience is preferred but not required.
• Familiarity with various types of garage doors (residential and commercial) and operating systems.
• High school diploma or equivalent
• Organized and methodical work ethic
• Excellent mechanical skills and attention to detail
• Strong customer service skills and the ability to communicate effectively with clients
• Ability to work independently and as part of a team
• Valid driver's license and reliable transportation
• Availability to work flexible hours, including evenings and weekends as needed
• Ability to lift heavy objects, climb ladders, and work in a variety of weather conditions

Compensation & Benefits:

• $50,000.00 - $120,000.00 per year
• 401(k) Plan & Matching
• Medical, Dental, & Vision Insurance
• Paid Time Off

The Company is committed to providing a nondiscriminatory employment environment for its employees. The policy of the Company is to fully comply with applicable federal, state, and local laws, rules, and regulations in the area of nondiscrimination in employment. Discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), sexual orientation, national origin, disability, age (40 years or older), genetic information, military, and veteran status is prohibited. Violations of this policy will be subject to discipline, up to and including termination.