Linen Services Supervisor

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Work Shift

Work Day(s)

Shift Start Time

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Experience

• 3 years of experience in a leadership role
• 1 year of housekeeping or linen experience within a healthcare setting  

Preferred Qualifications

• Associate degree

Education

• High school diploma or equivalent

Certification Summary

• No professional certifications required

Knowledge, Skills and Abilities

• Excellent communication, organizational, and leadership skills
• Ability to work without direct supervision
• Ability to coordinate work schedules and effectively utilize manpower to accomplish required tasks and projects
• Ability to apply judgment and make sound decisions
• Ability to balance a hectic workload and manage multiple priorities
• Ability to pay strong attention to details
• Ability to identify problems, brainstorm possible solutions, communicate and act quickly, solve the problem, and prevent the problem from recurring
• Ability to utilize Microsoft Office and computer applications

Job Responsibilities

• Engage in continuous evaluation and enhancement of care and service quality.
• Oversee daily organizational operations and manage linen department activities to maintain linen quality.
• Monitor inventory levels to ensure adequate supply and submit daily linen orders to the processing plant.
• Prepare and distribute month-end linen usage reports to management.
• Manage cost-effective linen allocation throughout the facility, providing detailed monthly cost-analysis reports.
• Enforce work rules consistently and equitably.
• Clearly communicate and enforce policies and assignments with accountability.
• Assume department head responsibilities in the absence of Facilities Management Operations.
• Conduct timely and equitable quality improvement inspections monthly.
• Interface with internal and external customer groups, offering personalized attention and responding promptly to needs and requests.
• Support and embody the philosophy of family-centered care.
• Educate employees on departmental goals and responsibilities, clarifying their roles.
• Stay visible and available to staff, actively engaging, offering support, addressing concerns, and recommending improvements.
• Evaluate workloads, organize job schedules, assignments, and procedures efficiently.
• Remove obstacles or escalate issues to appropriate leaders.
• Follow up on reported problems and complaints, identify root causes, and ensure prompt resolution.
• Evaluate employee performance and conduct timely annual reviews.
• Meet all in-service requirements.
• Must have reliable transportation for facility movement.
• Capable of creating, analyzing, and interpreting data effectively.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.