Job Title: Operations Associate

Reports To: Chief Financial Officer
FLSA Status: Non-Exempt
Location: Atlanta, GA

Position Summary

This role is designed for a high-potential operations professional seeking a long-term path into executive leadership. The Operations Analyst will work directly with senior leadership within a well-established, high-performing specialty healthcare organization to support daily operations, improve business performance, and execute key strategic initiatives.

This is not a back-office analytics role. The position offers hands-on exposure to the operational, financial, and strategic aspects of a complex, multi-provider medical practice. The individual in this role will be mentored and developed with the expectation of growing into a senior leadership position over time.

Qualifications

Bachelor’s degree in Business, Operations, Finance, or related field (or equivalent experience)
1–3+ years of experience in operations, healthcare administration, or business support role
Strong problem-solving ability with a practical, common-sense approach to decision-making
Demonstrated ability to operate effectively in a fast-paced, high-accountability environment
Strong interpersonal and communication skills with the ability to engage across all levels
Proficiency in Excel and general business systems (reporting tools are a plus, not the focus)
Self-starter with a high level of ownership, initiative, and adaptability
Professional maturity, sound judgment, and the ability to think on your feet

Key Responsibilities

Partner closely with executive leadership to support day-to-day operations and organizational performance
Analyze operational and financial data to identify trends and actionable opportunities
Support predictive cash flow forecasting and variance analysis
Identify inefficiencies and implement practical, scalable process improvements
Assist in execution of strategic initiatives across clinical and administrative functions
Develop and monitor key performance metrics tied to operational success
Act as a cross-functional problem solver, helping teams navigate real-time challenges
Ensure data accuracy while maintaining a strong focus on operational execution

Working Conditions / Physical Requirements

Primarily office-based within a professional healthcare environment
Prolonged periods of sitting and computer use
Occasional lifting of office materials (up to 15 lbs)
Standard business hours with flexibility based on operational needs

Growth Opportunity

This role is intentionally structured as a development path for future leadership. The selected candidate will gain direct exposure to executive decision-making, operational strategy, and practice management, with a clear trajectory toward a senior operational leadership role.

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