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Position Summary
The Valet Attendant is responsible for parking and retrieving vehicles for customers while making an exceptional impression on every guest, engaging with our customers in a positive and friendly manner and giving them the best experience possible while providing safe and efficient service.
Schedule: Flexible nights, Full time 11pm-7am
Required: 2+ Prior hotel valet experience and proficiency driving a stick shift (manual transmission)
Responsibilities
- Greet customers as they arrive and provide courteous and professional service. They may open doors for customers and assist them with getting in and out of their vehicles.
- Parking customers’ vehicles in designated parking areas, ensuring they are parked safely and securely.
- When customers are ready to leave, a valet attendant retrieves their vehicles and returns them to the customers promptly.
- Keep the parking area clean and tidy, ensuring no trash or debris is on the ground.
- Please keep track of keys for all parked vehicles, ensuring they are returned to the correct customer when their vehicle is retrieved.
- Provide exceptional customer service, addressing any questions or concerns that customers may have and ensuring that their experience is positive.
- Valet attendants must follow all safety protocols and regulations to prevent accidents and ensure the safety of customers’ vehicles.
Qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Requirements:
- You must be 18 or older to apply.
- Own a driver’s license.
- Pass an RMV background check
- Maintain uniform standards
- Maintain a professional and polite manner.
- Adheres to VPNE’s attendance policy
- Ability to read, write and verbally communicate in English
- Operates vehicles safely to minimize the potential for accidents.
- Be cognizant of tracking keys and cars throughout the garage.
- Maintain garage organization and cleanliness.
- Sets the tone for the workplace by keeping an upbeat attitude.
- Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
- Help facilitate transition at the end of shift
- Cleaning duties as assigned.
- #VPNEgen
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