Overview

The Performance Improvement Lead is responsible for facilitating/leading performance improvement initiatives, supporting Piedmont's quality and safety strategic priorities, such as Leapfrog Hospital Safety grades, Clinical Governance Councils, "Zero Harm" efforts, or any other improvement priorities, as they arise. The Lead evaluates the current state of a process, using quantitative and qualitative tools, and collaborates with clinical leaders, senior administrators, and frontline staff, from multiple disciplines, to implement and monitor improvement interventions. The Performance Improvement Lead is responsible for timely execution and attaining performance targets, and should be prepared to provide project status updates to key stakeholders and leaders as requested. Must be goal-oriented, data-driven, and demonstrate critical thinking skills

Responsibilities

This position is responsible for facilitating/leading performance improvement initiatives, supporting Piedmont's quality and safety strategic priorities, such as Leapfrog Hospital Safety grades, Clinical Governance Councils, "Zero Harm" efforts, or any other improvement priorities, as they arise. The Lead evaluates the current state of a process, using quantitative and qualitative tools, and collaborates with clinical leaders, senior administrators, and frontline staff, from multiple disciplines, to implement and monitor improvement interventions. This role is responsible for timely execution and attaining performance targets and should be prepared to provide project status updates to key stakeholders and leaders as requested. Must be goal-oriented, data-driven, and demonstrate critical thinking skills

Qualifications

Education

Bachelor’s Degree in Engineering, Nursing, Healthcare/Business Administration or a closely related field is Required
Master’s Degree in a healthcare related field Preferred

Work Experience

1 year of work experience in clinical healthcare operations, performance/process improvement, project management and analysis or a closely related field Required
Previous experience in quality/process improvement Preferred

Licenses and Certifications

If candidate is an RN, a current license in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License Required
Certification in Lean, Six Sigma Preferred
CPHQ - Certified Professional in Healthcare Quality Preferred

Business Unit : Company Name

Piedmont Clinic

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