Supply Chain Manager

Job Summary: The Supply Chain Manager will support and help optimize the end-to-end supply chain function, ensuring the consistent delivery of high-quality ingredients, equipment, and services to Franchisees and Corporate Cans. Reporting to the VP of Supply Chain, this role will play a key part in executing sourcing strategies, managing vendor relationships, and driving process improvements that enhance efficiency and scalability. The Manager will collaborate cross-functionally with marketing, training, culinary, operations, and finance to align initiatives and ensure supply chain reliability in support of the company’s continued growth.

Key Responsibilities:

• Supply Chain Process Ownership: Support the VP of Supply Chain in designing and refining processes that enhance scalability, cost-effectiveness, and operational efficiency across the system.
• Vendor Partnership & Management: Manage day-to-day vendor relationships, including onboarding, performance tracking, and contract administration. Escalate major negotiations or strategic sourcing initiatives in partnership with the VP.
• Project & Systems Stewardship: Oversee the supply chain project management platform (Monday.com), ensuring milestones, deliverables, and cross-departmental inputs are tracked and executed on time.
• Forecasting & Reporting: Partner with Finance to maintain usage, demand planning, and forecasting models; prepare regular reports and insights to guide data-informed decisions.
• Risk & Compliance Support: Monitor adherence to food safety, regulatory, and contractual requirements, and proactively flag risks to the VP with recommended solutions.
• Key examples of day-to-day responsibilities include:

• Contract management 
  • Manage onboarding and tracking of supply chain items for all new Can locations
  • Onboarding and tracking of all contracts and manage quarterly audits of vendors
  • New Distribution Center (DC) set up into Arrowstream software 
• Restaurant Backoffice Tool Support: Crunchtime
  • Manage weekly order guides by distribution center
  • Set up and on-board new Cans/franchisees
  • Set up and management of new distribution centers into Crunchtime
• Franchisee onboarding
  • Support supplier set up with Franchisee's and new can openings.
    • Manage onboarding for new restaurant openings including working directly with franchisee to set up all vendors
    • Set up maintenance programs for new restaurant openings with franchisee
• Inventory and pricing management
  • Manage tools to provide analysis and reporting on inventory/replenishment support 
  • Weekly price audits
  • Promotional inventory management
  • Manage Product Quality Complaints (PQC) process
  • Create monthly pricing grids for contract prices by distribution center
  • Supplier management of both food and non-food items (smalls wares/disposables)

Required Qualifications:

• 3–5 years of progressive supply chain or procurement experience, ideally within foodservice, QSR, or franchise operations.
• Bachelor’s degree in supply chain management, business, or related field (or equivalent experience).
• Demonstrated success in vendor negotiation, strategic sourcing, and contract management.
• Strong analytical, forecasting, and problem-solving skills with the ability to make data-driven decisions.
• Proven ability to manage multiple projects simultaneously and deliver results under tight deadlines.
• Excellent communication and relationship-building skills, with experience influencing internal stakeholders and external partners.
• High level of organization, adaptability, and ownership mindset.

Preferred Qualifications: 

• Experience implementing or managing supply chain systems/tools.
• Prior experience in a high-growth franchise or multi-unit restaurant brand.

Skills and Competencies:

• Strategic thinking with operational execution.
• Leadership and relationship management.
• Strong business acumen and financial literacy.
• Change management and process improvement.
• Collaborative, solutions-oriented mindset with a focus on service excellence.

Working Environment:

• In office (Monday – Thursday) with remote work on Fridays

Travel Requirement:

• Occasional Travel (10 – 25%)

EEO Statement: 

It is the policy of Smalls Sliders to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.