Complex Claims Specialist - General Liability (Construction Defect)

The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling. The Complex Claims Specialist is the most senior technical role in the organization. This person adjudicates assigned claims within given authority and provides operational support to the claims team. This person also: Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claims; Demonstrates proficient knowledge regarding coverage triggers and time on risk allocation; Draft and Review coverage analyses; Manage/Partner with local defense counsel while monitoring litigation; Drives litigation best practices to manage deployment and utilization of defense counsel; Continually assess exposures and adequacy of claim reserves; Demonstrates proficient knowledge regarding theories of liability and State specific negligence standards; Accurately document claim files with all relevant correspondence, documentation, and file notes; Demonstrates proficient knowledge of ACV vs RCV property damage assessments; Attend mediations and/or settlement conferences where appropriate; Identifies suspected fraudulent claims and tracks with special investigations unit; Actively participate in the Claims/UW/Actuarial feedback loop; Keep senior claims management adequately and appropriately informed of key issues; Liaising directly on daily basis with insureds and brokers. Requirements: 10+ years of claims handling experience within General Liability & Bodily Injury; A JD from an ABA accredited law school may be considered as a supplement to claims handling experience; Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation; Expert knowledge of coverage within the team’s specialty or focus; Expert knowledge of litigation process and negotiation skills; Proven track record of mentoring others; Excellent verbal and written communication skills; Advanced analytical skills; B.A./B.S degree from an accredited College or University preferred.