Customer Service Representative-1

• Client Interaction:

  Greet clients and their pets warmly upon arrival. Answer phone calls and respond to inquiries about services, appointments, and pet care. Schedule appointments and manage the clinic’s calendar efficiently.

• Administrative Duties:

  Maintain accurate records of client information and pet medical histories. Process payments and manage billing inquiries.

• Customer Service:

  Address client concerns and complaints with empathy and professionalism. Provide information on pet care, vaccination schedules, and preventative health measures. Follow up with clients after visits to ensure satisfaction and address any further questions.

• Team Collaboration:

  Work closely with veterinarians and veterinary technicians to ensure seamless communication. Assist in preparing examination rooms and ensuring cleanliness and organization within the clinic. Participate in team meetings to discuss clinic goals and improve service delivery.

• Preferred:

  Previous experience in a veterinary clinic or animal care setting. Knowledge of veterinary terminology and procedures.

• Skills:

  Strong communication and interpersonal skills. Ability to multitask and manage time effectively. Proficient in using computer systems and scheduling software.

• Personal Attributes:

  Compassionate and caring attitude towards animals and their owners. Team-oriented with a positive outlook and a willingness to learn.

• Competitive salary based on experience.

• Opportunities for professional development and training.

• Employee discounts on services and products.

• A supportive and friendly work environment.

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

• Generous paid time off and holidays, because your personal time matters.

• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.