Coordinator Housekeeping- Full Time(Harrah's Atlantic City)

 JOB SUMMARY: 

• Facilitates the smooth operation of the Housekeeping, EVS and Wardrobe departments through the efficient completion of assigned administrative and dispatch duties.

   

DIRECTLY SUPERVISES: none

KEY JOB FUNCTIONS:

• Maintain line of communication between Front Desk and Housekeeping regarding which rooms are ready for occupancy and which require service

• Receive incoming maintenance requests and enter into service log for Facilities

• Directs EVS staff to reported problem areas, keeping Supervisors/Managers informed

• Maintain daily log of open issues for follow-up by Supervisors/Managers

• Perform “Open House” duties, which include the following: assign rooms to Guest Room Attendants; assign floors and general duties to House Persons (per schedule); prepare sign-in/out sheet; issue discrepancy reports to Supervisors & Front Desk; obtain “turn down” list for Supervisors; provide status report of hotel guest rooms to Supervisors

• Receive calls from operators and guests; screen and transfer appropriately.  Make follow-up calls to guests to ensure their requests were completed in a timely manner

• Coordinate the preparation and collection of operating reports, such as time and attendance records, budget expenditures and statistical records of performance data

• Assist with human resources-related administrative functions, including new hire, transfer, termination forms

• Prepare schedules, advising Managers and Supervisors of any changes or call-outs in order to maintain adequate staffing levels 

• Update and maintain all logs, including guest requests, lost and found and call-outs

• Maintain accurate daily payroll records

• Create purchase requisitions and track orders and monthly expenses

• Prepare and type correspondence, forms, reports, charts and graphs utilizing Microsoft Office products

• Receives, opens and distributes incoming mail and documents

• Maintain work and storage areas in a neat and orderly fashion

• Completes special assignments as requested

EDUCATION and/or EXPERIENCE: 

High school diploma or equivalent experience. Experience in EVS or Housekeeping preferred.  Prior office experience preferred.

QUALIFICATIONS:

• Excellent organizational and administrative skills

• Excellent verbal and written communication skills

• Knowledge of Microsoft Office products

WORK ENVIRONMENT:

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. 

 Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). $18.00 - $20.00 PER HOUR