Director Surveillance- Full Time (Harrah's Atlantic City)

Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.  Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation and open communication.  Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.  Ensures that team members clearly understand and are held accountable for their service performance expectations.  Provides appropriate recognition and rewards to individuals and groups when consistent superior service performance is attained.  Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.  Demonstrates excellent facilitator skills in resolving conflicts between different points of view.  Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision.  Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.  Recommends and implements change to improve overall employee and guest satisfaction.  Participates in the financial operating and capital planning processes and makes recommendations that achieve desired financial results.  Establishes and endorses the business and service objectives, ethics and values of the Company in accordance with the Code of Commitment.

Starting Salary $80K - $90K