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Specialist Player Lounge - Full Time (Tropicana Atlantic City)

Caesars Entertainment
Posted a month ago, valid for 14 days
Location

Atlantic City, NJ, US

Salary

$23 per hour

Contract type

Full Time

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Sonic Summary

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  • The job requires consistently demonstrating superior customer service skills and maintaining a positive attitude while engaging with guests.
  • Candidates should be able to create an atmosphere of celebration and warmth, greeting guests with friendliness and enthusiasm.
  • The position involves anticipating guest needs, providing prompt service, and effectively resolving any service issues that may arise.
  • The role promotes Total Rewards programs and includes a warm farewell to guests, thanking them for their visit.
  • The hourly wage for this position is $23.00, and prior experience in customer service is preferred.

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

 

$ 23.00 Per Hour 

 


Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.




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