Summary of Position

The Bartender is responsible for preparing and serving a variety of beverages while delivering exceptional customer service. This role involves engaging with guests, ensuring a welcoming and enjoyable atmosphere, and maintaining a clean and organized bar area. The position is on-call, requiring flexibility and availability based on business needs.

Organizational Relationships

Reports to:

Event Manager/General Manager

Supervises:

Qualifications and Skills

Must be 18 years of age or older
Excellent communication and customer skills, ability to interact confidently and professionally with guests and colleagues.
Strong ability to multi-task, attention to detail and organizational skills, with the ability to maintain cleanliness and order in bar settings
Ability to work efficiently in a fast-paced environment, prioritize tasks, and follow instructions closely
Extensive knowledge of different types of beverages, including cocktails, wines, and spirits, as well as mixing techniques and garnishes.
Work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.

Education and Experience

High School diploma/GED or equivalent experience required
Previous experience as a bartender in a hotel, restaurant, or hospitality setting required
TIPS or similar certification for responsible alcohol service is a plus

Duties and Responsibilities

Beverage Preparation:

· Mix and serve a variety of beverages, including cocktails, mocktails, beers, wines, and spirits, according to established recipes and standards.

· Prepare garnishes and ensure proper glassware is available.

· Stock and maintain adequate supplies of bar items, including ice, mixers, and liquors.

Customer Service:

· Greet and interact with customers in a friendly and professional manner.

· Take orders, make recommendations, and provide excellent customer service.

· Check customer identification to ensure they meet the legal drinking age.

· Handle cash transactions and operate the cash register.

· Collaborate with other members of the Showboat team, including servers, kitchen staff, and management, to ensure seamless service and guest satisfaction.

Bar Maintenance:

· Maintain cleanliness and organization of the bar area, including proper storage of beverages, glassware, and bar tools.

· Wash and sterilize glassware and other serving equipment.

· Monitor and control inventory levels, ordering supplies as needed and minimizing waste to optimize efficiency and profitability.

· Report any equipment problems or bar maintenance issues.

Other Duties:

· Adhere to all safety and sanitation guidelines, including responsible alcohol service practices, to ensure the well-being of our guests and staff.

· Adhere to all local and national liquor laws.

· De-escalate intoxicated guest situations.

· Assist other bar staff as needed.

· Participate in training sessions and professional development opportunities to enhance your skills and knowledge of beverages and hospitality trends.

· Performs other related duties as assigned by Floor Manager and/or Executive Chef.

Showboat Core Values

Demonstrates Showboats core values in the performance of position responsibilities:

1) Friendly Focused – we are committed to creating a fun environment that embraces families and children of all ages.

2) Kindness Focused – we demonstrate kindness in everything we do, seeking to uplift and support all of those around us.

3) Team Spirit – we foster a respectful workplace where team members work together to exceed our guest's expectations.

4) Hearts that Serve – we are driven by a passion to bring joy and happiness to the guests that we serve.

5) Take Ownership – we take full responsibility for our actions and the resulting outcomes, embracing personal accountability.

Essential Functions

The ability to attend work predictably and regularly and to be punctual.
The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates
The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form).
The ability to work with mathematical concepts and to apply concepts to practical situations.
The ability to work cooperatively with others.
The ability to deal politely and professionally with customers and coworkers.
The ability to perform several tasks at once.
The ability to follow directions or instruction.
The ability to use a computer to communicate, create, and access information.
The ability to lift and move 55 pounds.
The ability to sit/stand/bend/stretch, etc.
The ability to use hands to finger, handle, or feel and reach with the hands and arms

Physical Demands

Constantly – occupation requires this activity more than 66% of the time (5.5+ hours/day)

Frequently – occupation requires this activity from 33% to 66% of the time (2.5 – 5.5 hours/day)

Occasionally – occupation requires this activity up to 33% of the time (0 – 2.5 hours/day)

Not Applicable – activity is not applicable to this occupation.

Physical Demands

Stand	X	Constantly		Frequently		Occasionally		Not Applicable
Walk	X	Constantly		Frequently		Occasionally		Not Applicable
Sit		Constantly		Frequently		Occasionally	X	Not Applicable
Handling/Fingering	X	Constantly		Frequently		Occasionally		Not Applicable
Reach Outward	X	Constantly		Frequently		Occasionally		Not Applicable
Reach Above Shoulder	X	Constantly		Frequently		Occasionally		Not Applicable
Climb		Constantly		Frequently	X	Occasionally		Not Applicable
Crawl		Constantly		Frequently	X	Occasionally		Not Applicable
Squat or Kneel		Constantly	X	Frequently		Occasionally		Not Applicable
Bend		Constantly	x	Frequently		Occasionally		Not Applicable

Lift/Carry

10 lbs. or less	X	Constantly		Frequently		Occasionally		Not Applicable
11 to 20 lbs.		Constantly	X	Frequently		Occasionally		Not Applicable
21 to 50 lbs.		Constantly	X	Frequently		Occasionally		Not Applicable
51 to 100 lbs.		Constantly		Frequently	X	Occasionally		Not Applicable
Over 100 lbs.		Constantly		Frequently		Occasionally	X	Not Applicable

Push/Pull

12 lbs. or less	X	Constantly		Frequently		Occasionally	Not Applicable
13 to 25 lbs.		Constantly	X	Frequently		Occasionally	Not Applicable
26 to 40 lbs.		Constantly	X	Frequently		Occasionally	Not Applicable
41 to 100 lbs.		Constantly		Frequently	X	Occasionally	Not Applicable

Environmental Factors

Extreme Cold (non-weather)	Constantly	X	Frequently	Occasionally	Not Applicable
Extreme Heat (non-weather)	Constantly	X	Frequently	Occasionally	Not Applicable
Loud Noise Level	Constantly	X	Frequently	Occasionally	Not Applicable

Other

Ability to Read	X	Constantly	Frequently	Occasionally	Not Applicable
Ability to Speak English	X	Constantly	Frequently	Occasionally	Not Applicable
Ability to Understand Verbal Directions	X	Constantly	Frequently	Occasionally	Not Applicable
Ability to Report to Work Regularly	X	Constantly	Frequently	Occasionally	Not Applicable
Ability to Report to Work on Time	X	Constantly	Frequently	Occasionally	Not Applicable
Ability to Work Safely	X	Constantly	Frequently	Occasionally	Not Applicable

Learn more about this Employer on their Career Site