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About the Role
The VIP Runner -Club Operations is responsible for escorting our VIP guests with table reservations to the proper tables.
Position Responsibilities
- Have a good knowledge of the design of the Dayclub
- Direct guests to any room or section of Ocean Casino Resort they may need to access
- Know about the position number of all the seats located at the Dayclub
- Assists in facilitating all guest reservation requests promptly and without error
- Ensures guests are aware of events and supports the execution of those events
- Maintains high level of visibility throughout the Club
- Builds guest loyalty by exceeding all expectations in service and dependability.
- Comply with cross promotion of all venues and when needed
- Responsible for communicating any additional requests from guests to the Beverage Server, hosts and Managers.
- Other duties as assigned
Essential Functions
- Must be able to stand, sit, bend and twist for an entire shift and be able to move throughout the casino/hotel areas
- Keep a proper and professional appearance and attitude
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, weather conditions and hectic environments.
- Must be able to work holidays, weekends and flexible shift hours
- Ability to work under pressure in a fast-paced environment with multiple priorities
- Must frequently lift and/or move up to 25 pounds. Occasionally required to lift/push/pull up to 50 lb.
- High School Diploma or equivalent required
- Two plus (2+) years in the nightlife/hospitality industry
- Ability to effectively communicate in English (Read, Write, Speak & Understand)
- Training & Development
- Free Meal while on shift
- Free Parking
- Pay Rate: $20.00/hour
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