Description

Position Summary

We are excited to add a Branch Retail Manager to our Hugoton branch as part of our continued commitment to growth and community impact. This leadership role is responsible for driving retail deposit growth, strengthening customer relationships, and ensuring strong operational performance and compliance within the branch.

The Branch Retail Manager will serve as a leader, coach, and trusted advisor, actively engaging in the community while guiding branch staff toward a growth-minded, high-performing culture.

Key Responsibilities

Community & Growth Focus

Actively engage in community outreach to attract new deposit relationships
Conduct weekly business and customer visits to develop and maintain strong relationships
Participate in community events, networking opportunities, and local initiatives
Analyze branch performance and develop strategies to drive deposit growth and retail expansion

In-Branch Responsibilities

Open and service new deposit accounts
Originate and manage consumer loan relationships
Serve as a Trusted Advisor to customers by identifying financial needs and solutions
Perform teller and retail transactions as needed to support branch operations
Ensure adherence to bank policies, procedures, and regulatory compliance
Provide training, coaching, and development for branch retail staff
Promote accountability, productivity, and a positive customer experience

Leadership Expectations

This position is a leadership role and requires an individual who can:

Lead by example with drive, self-motivation, and positivity
Influence and motivate others toward productivity, growth, and accountability
Foster a growth mindset within the branch team
Balance relationship-building with operational excellence

Requirements

Qualifications

Previous experience in retail banking, branch operations, or financial services required
Demonstrates success in customer relationship development and deposit growth
Strong understanding of consumer lending, new accounts, and teller operations
Knowledge of banking compliance and procedures
Proven leadership or supervisory experience preferred
Excellent communication, organization, and interpersonal skills

Why Join Us?

Opportunity to make a direct impact on branch growth and community presence
Leadership role with visibility and influence
Supportive culture focused on development, teamwork, and service

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