Front Desk Receptionist

HAVENWYCK HOSPITAL (a UHS facility)

Schedule: Monday - Friday (Start time 8am).  No weekends; some holidays

Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.

POSITION SUMMARY:

The Outpatient Receptionist is responsible for clerical functions and acts as a receptionist for the program under the supervision of the program director.

Duties and responsibilities, to include; but are not limited to:

• Acts as receptionist for program, answers telephone, takes messages and delivers them.
• Manages registration and insurance intake for new patients. Processes, copies, and distributes all forms to the appropriate departments in a timely manner. Enters relevant information in computer system.
• Assists with keeping reception and patient areas tidy and presentable.
• Performs insurance verification online and by phone. Ability to document eligibility, co-pays, deductibles and pre-existing terms and communicate such information with patients. 1
• Inventories and orders supplies for the unit.
• Attends hospital mandatory trainings and in-services as required in a timely manner Attends unit staff meetings and takes detailed notes.
• Performs other duties as assigned/required by this position.

If you would like to learn more about this clerical position before applying, please contact Havenwyck Hospital at 248-373-9200.

• Participates in the development, interpretation and implementation of the department’s philosophy, objectives, standards, policies and procedures.  
• Utilizes the nursing process in planning, providing and evaluating each patient’s care, and produces a written nursing assessment and up-to-date individualized care plan.
• Develops measurable goals on the Individualized Treatment Plan that are mutually set with the treatment team and patient.
• Modifies nursing component of the Master Treatment Plan as required by changing patient needs, as determined by evaluation of care administered and established standards of care. Keeps treatment plan updated; reviews the plan with patients.

If you would like to learn more about the Registered Nurse position before applying, please contact Human Resources at 248-377-3330. 

For more information, please visit our website at:  https://havenwyckhospital.com/

What do our current nurses value at Havenwyck Hospital & UHS?

An environment that puts patient care first.  One of the most rewarding aspects of working as a Registered Nurse (RN) is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times.  Supportive and responsive leadership.  You are never alone, as you are part of a large network of peer nurses and nursing leaders that routinely exchange ideas and review current topics within the industry.  Having the opportunity to grow, learn, and advance in your career.  There are very robust continuing education options and opportunities for skills diversification and career advancement as a Registered Nurse (RN) with UHS.  

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

• High School Diploma / GED required
• Highly skilled in greeting visitors and customer service.
• Demonstrated ability to manage phone and email inquiries.
• Professional demeanor and appearance required.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.