Import Operations Manager

The US Customs Northern & Southern Border Operations Manager and FAST coordinator is responsible to manage all Customs activities related to the importation and exportation of vehicles, parts and non-production materials in accordance with the U.S. Customs Laws and Regulations.  The responsibility is for shipments from the ports of entry from Canada & Mexico, and all air/ocean imports.  

Functions and Responsibilities: 

• Ensure that all classes of goods enter the United States with minimal delays 

• Maintain liaison with US Customs Brokers, rail carriers, highway carriers and Stellantis Logistics to ensure adherence to internal processes and US Customs Requirements 

• Coordinate timely processing of highway shipments through FAST (Free and Secure Trade) 

• Handle all issues associated with the FAST & PAPS release process. 

• Coordinate with our Mexico and Canada Customs team on allied shipments 

• Consult with Stellantis Customs Compliance Manager to ensure qualified goods are entered claiming USMCA Free Trade Agreement  

• Support Duty Drawback Program to ensure that duties and taxes are recovered on products that qualify for duty drawback 

• Work with North American Plant personnel and Logistics to comply with CTPAT (Customs-Trade Partnership Against Terrorism) requirements 

• Manage our CTPAT Account in CBP’s CTPAT Portal 

• Communicate with US Customs Officials to resolve border and post importation issues 

• Respond to CF28/CF29/Liquidated Damages Notices issued by CBP 

• Coordinate system development on US Customs requirements and make recommendations for changes that enhance the efficiency of operations and increase compliance with the regulations.  

• Represent Customs on various cross-functional teams at all levels in the organization 

• Manage a service provider(s) for support with Import Operations and ensuring KPI's are established and met 

• Driving IT Process Improvements that streamline processes and increase compliance 

Basic Qualifications: 

• Bachelor's degree with a focus on Supply Chain Management, International Trade, Finance, Economics or related field 

• U.S. Customs Broker License required 

• Minimum 6 years experience in Customs Compliance, preferably in the automotive industry 

• Broad knowledge of US Customs rules and regulations 

• Experience in associated supply chain management disciplines 

• Prior experience supervising multi-disciplinary and operational teams 

• Leadership skills managing professional team of customs technical experts 

• Proven analytical, problem-solving, and decision-making abilities 

• Excellent communication skills, both oral and written 

Preferred Qualifications: 

• Master's degree preferred 

Skills / Abilities: 

• Leadership skills managing professional team of customs technical experts 

• Proven analytical, problem-solving, and decision-making abilities 

• Excellent communication skills, both oral and written 

• Proficiency in working with Business Intelligence Tools 

• Ability to run standardized and adhoc reports in ACE (Automated Customs Environment)