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Job Summary**

Auburn Toyota is seeking a dynamic and results-oriented Sales Manager to lead and motivate our sales team, drive vehicle sales, and ensure an exceptional customer experience. This role is crucial for achieving sales targets and maintaining high customer satisfaction.

Job Responsibilities**

* Develop and implement effective sales strategies to meet and exceed monthly and annual sales goals.
* Manage, coach, and mentor a team of sales professionals, providing ongoing training and performance feedback.
* Monitor sales team performance, analyze metrics, and identify areas for improvement.
* Oversee the sales process from initial customer contact to vehicle delivery, ensuring a smooth and positive experience.
* Handle customer inquiries and resolve any escalated customer concerns or complaints.
* Maintain accurate sales records and prepare reports on sales activities and forecasts.
* Work closely with other departments, including finance and service, to optimize operations and customer satisfaction.
* Stay informed about market trends, competitor activities, and new product releases.
* Ensure compliance with all company policies, procedures, and ethical standards.
* Participate in hiring and onboarding new sales team members.

Job Qualifications**

* Minimum of 3-5 years of experience in automotive sales management.
* Proven track record of achieving and exceeding sales targets.
* Strong leadership, coaching, and team-building skills.
* Excellent communication, interpersonal, and negotiation abilities.
* Proficiency in CRM software and other sales management tools.
* Thorough understanding of automotive sales processes and financing options.
* Ability to work flexible hours, including evenings and weekends.
* High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred.
* Valid driver's license and a clean driving record.

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