The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager.

Primary job duties include 24/7/365 on-call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients. Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.

A Bachelors Degree related to mental Health and lived experience is required.

Lived experience is defined as either a personal experience in their own recovery form mental health or substance use or direct experience supporting a loved one in their recovery journey.

Certified Peer Support Professional Certification (Must be obtained within 90 days of hire).

Must possess a valid state issued drivers license.

Second shift, Full time. 2p-10p M-F, alternating on-call.

Salary based on experience.

Excellent benefits.

EOE

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