Associate New Home Consultant

Position Summary: The Associate New Home Consultant (ANHC) supports the sales team while developing the skills and experience needed to become a New Home Consultant. The role partners closely with an experienced NHC, assisting with lead management, customer engagement, sales administration, and community coverage while learning all aspects of the new home sales process.

This role is designed to prepare individuals for promotion into a New Home Consultant position. Through structured training, mentorship, and hands-on experience, the Associate New Home Consultant will develop the knowledge and skills necessary to independently manage a sales community.

Duties / Responsibilities:

• Provide sales office coverage during NHC off days, weekends, and PTO
• Greet and engage prospective buyers, introducing them to the community and available homes
• Learn and effectively communicate home features, floor plans, pricing, and options
• Assist customers with questions and initial sales information
• Completes administrative tasks, including data entry, appointment scheduling, and CRM updates
• Help maintain community signage, marketing materials, and model home appearance
• Follow up with online leads and walk-ins as directed by the NHC
• Prospecting and follow-up activities
• Generating appointments from online leads
• Building relationships with real estate agents
• Document and log all customer interactions in HubSpot
• Prepare and write sales contracts, under the supervision of the Sales Manager or as delegated by the New Home Consultant
• Represent Harris Doyle professionally in all customer and agent interactions
• Support events, open houses, and community outreach as needed
• All other duties as assigned

Qualifications:

• Must obtain and maintain an active Alabama real estate license within six months of employment.
• Strong interpersonal and communication skills 
• Positive attitude with a willingness to learn and grow 
• Comfortable engaging with customers and answering questions 
• Basic proficiency in Microsoft Office 
• CRM experience a plus (HubSpot and RILLA preferred) 
• Weekend availability required 
• Prior experience in customer service, sales, or administrative support preferred 
• Exhibits organized and structured approach to work.

Physical Demands:

• Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
• Constantly works in an indoor, temperature-controlled, sealed-window office environment.
• Work primarily involves sitting / standing.

Travel Requirements:

• Occasional travel to other divisional locations.

Why Harris Doyle?

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Harris Doyle provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, and more.
• As part of Harris Doyle’s commitment of living a Life Well Crafted, Harris Doyle is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Harris Doyle Impact program.

Harris Doyle is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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